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issue solved. Sorry not sure how to mark it resolved.

My disk is full and I want to contact plesk support and get some help but can't do so because I haven't recorded my license and can't log into plesk to check it. How do I find out my license id? It's hosted by vultr and I wonder if I can access it from my vultr console but can't seem to find it.

Thanks. I found out that I could call them. They've asked for the invalid verification email so hopefully are looking into it. Cheers.

Plesk have unwittingly locked me out of support and I'm after some help. I have Plesk Web Pro edition. I noticed that my email address was incorrect so I changed it and Plesk sent me a verification email which supposedly has a link to verify my new email. But the email has a missing link so I...

Thanks for confirming.

I've just moved created a second domain on my plesk server and in the new domain, I'm managing DNS settings in plesk One DNS entry is as follows: HOST=domain TYPE=TXT VALUE= v=spf1 +a +mx +a:sub.olddomain -all My inclination is to remove the reference to the older subdomain, as that whole...

Thanks.

I've installed certificates on a domain I'm hosting on plesk and every so often I have to renew my certificate. I get prompted each time to update my DNS record _acme-challenge.mydomain which I do. I've just added a second domain and created Lets Encrypt certificates for that one too. But for...

Thanks!

I've just upgraded to Plesk Pro edition and my interface seems to have changed. I no longer have an option on my main menu to manage/edit users. Can someone tell me how I do it now?

will do. thanks.

Seems all good.

OK, I tried this and yes, you're right that it doesn't work through the web - neither require work and in the cron job the require db_con.php still works. But I get the same error with pdf_mc_table.php

The cron job is in /var/www/vhosts/mydomain.com/customer/test/cron/ The permissions of the fpdf folder are 755 The permissions of the file are 644 This is the same as the permissions of the _global folder and db_con.php file - for which I have no problem. So I don't think it's a permissions...

Now I see another typo. this is correct! ob_start(); require '/var/www/vhosts/mydomain.com/customer/test/inc/_global/db_con.php'; require '/var/www/vhosts/mydomain.com/customer/test/fpdf/pdf_mc_table.php'; echo "ok";

Thanks Nik for your reply. The script is actually as follows: ob_start(); require '/var/www/vhosts/mydomain.com/customer/test/inc/_global/db_con.php'; require '/var/www/vhosts/compleit.com/customer/test/fpdf/pdf_mc_table.php'; echo "ok"; I just couldn't find a way to edit my post after noticing...

Yes, I am using php script as the task type. My other cron jobs use the full reference as I've used in this script and work fine. In fact, even this one works on the first require (for db_con.php) but only fails on the second one. When I change it to your suggestion it no longer works, even...

I did try adding hte following into php.ini but it didn't help: include_path = ".:/var/www/vhosts/compleit.com/customer/test/fpdf" However it didn't help.

I've got a script that creating a pdf file from data in my database and sends a report via email. It works perfectly fine when run from a browser but fails when I run it as a cron job (Plesk scheduled task). I've narrowed the issue down to the first few lines of code by creating a stripped...