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hi everyone, just to update this post. I was able to find a helpful person in support at my hosts, and they added a couple of ports to my firewall / server (??) and things then started to work fine. For info, beforehand I had also: updated my mail settings in Plesk per the Plesk...

hi there, I am looking for someone who I can pay to fix my mail problems. I tried to raise a support ticket but I don't know where to find my licence key. I am based in Australia. My host is fasthosts in the UK ( as most of my site traffic is in the UK) but they are unable to provide me with...

thank you serverpoint_tom. I followed the instructions in this link but it did not resolve my problems. http://download1.parallels.com/Plesk/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=59430.htm Thankfully, a guy at my hosts was able to fix the issues for me by adding two...

hi there, hoping this is the right place to post this. I recently moved my website from shared linux hosting to a dedicated server in the cloud, and the server uses plesk (12.0.18). My host set all this up for me. (I'm a wordpress, not a mail or server, specialist). The website is working...