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Hello Andreas79, Thank you for your reply. The issue is under investigation. We will keep you informed.

Hello, The mentioned operation is related to EOLed Plesk Billing which we do not support and ship anymore. So it is not possible to use it. I have created an internal request to update our documentation, we will fix it in the nearest future. Thank you for the report.

Hello Andreas79, Thank you for waiting. From the provided logs I see that the most consuming operation is uploading volumes to the storage, please check the time difference (I removed your personal data): (60 minutes) (50 minutes) (50 minutes) You can find other long operations in your...

Hello Andreas79, Thank you for your report. I checked the issue according to provided "Steps To Reproduce", but all multivolume backups on my testing environment were created successfully. For further investigation, could you please perform the following: - Enable Plesk debug mode (without...

Hello @Lukas Beerschwinger, Yes, you are right that drweb works with TLSv1 only. drweb should work despite the fact that TLSv1.2 (or higher) is used, or the 'intermediate' preset is applied in SSL It! This is because starting from Obsidian we use separate drweb configuration files which allow...

DieterWerner, You wrote: You can create a ticket directly to Plesk Support using a free trial of support subscription.

lukas-degan, I suppose that its inconsistency could be a result of previous upgrades (maybe from old Plesk versions, for instance, 10.4.4 to the Onyx). You can remove these links if there are no absolute paths to 'vhost.conf' in your configuration files. Then, you can correct permissions...

Hello lukas-degan, Thank you for the provided information. You wrote: Yes, you are right. The warning messages mean that 'pd' directory was not included in a backup, so the backup itself is not in a 'failed' state. To workaround the issue you can exclude '/conf' directory from backups. Here...

Hello DieterWerner, Lukas Beerschwinger I am sorry to hear that you face the issue with Hotfix 2, but do not see it in Hotfix 1. Based on the information you provided in this thread, it is quite difficult to get to the whole picture of the issue without access to your server. The reason for...

Hello, Please post the output of /etc/sw-cp-server/conf.d/plesk-drweb-local.conf and /etc/sw-cp-server/conf.d/plesk-drweb-local.ipv6.inc

Hello JParra, Could you please check the output of the following command with your actual time? plesk sbin timemng --get-system-time

Hello, It is a know limitation. The time synchronization settings are not available in Plesk for Debian 10 and Ubuntu 20. Please refer to the following knowledge base articles: https://support.plesk.com/hc/en-us/articles/360015594400-Ubuntu-20-04-support-in-Plesk...

Hello lukas-degan, Could you please send some additional details about your installation? You can use the following commands: plesk version and plesk db "select * from upgrade_history;" Thank you.

DieterWerner, Thank you for the information. Do you have any mailboxes with enabled antivirus on the server? Try to create a mailbox and enable antivirus for it. Then you will be able to start/stop the service without the license key related warnings. drweb trial mode will be available only...

DieterWerner, Please provide the output of the following commands: service drwebd start and plesk bin server_pref --show | grep ssl-protocols Thank you.

MitchellvB995, Thank you for the note! I have notified an appropriate team. They will fix it.

Hello MitchellvB995, Thank you for your message. The support of PHP 8 will be available in Plesk 18.0.32 which is going to be released next week.

Hello, Could you please provide us with some additional details regarding the issue: - Operation system (you can execute 'plesk version' command) - The output of Plesk log. To generate a detailed output: - Try to enable debug logging in Plesk if applicable. You can use How to enable/disable...

Important note Please note that CentOS 6 reached its End-of-Life yesterday (November 30th, 2020) - About/Product - CentOS Wiki We have removed CentOS 6 from the list of supported OSes by Plesk: Plesk Lifecycle Policy I would like to recommend you to migrate to a new OS which is supported by...

Hello Manfred Beck, Thank you for the provided information. I was able to reproduce the same behavior with 'systemctl' in '/etc/logrotate.d/ossec-hids' by installing the Imunify360 extension via Plesk. If you have the same configuration (installed Imunify360) please contact the Cloudlinux...