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  1. A

    Issue newbie asking for help with Backup import

    anyone?
  2. A

    Issue newbie asking for help with Backup import

    Apologies, sorry I misread. Both files are attached to this post. many thanks.
  3. A

    Issue newbie asking for help with Backup import

    Thats exactly what I did in my post from a couple of days ago.... I already posted the logs..the second zip archive in this thread...
  4. A

    Issue newbie asking for help with Backup import

    I'm now seeing this when I login to plesk backup manager. Seems to explain the issues, but is a little out of my area of knowledge.... Does it mean anything meaningful to anyone on here? Thanks. Alan
  5. A

    Issue newbie asking for help with Backup import

    Thanks, but no differnet. I created a customer instead of using my admin account, then I created a subscription for them, activated it, logged in as the user, uploaded the archive..same result..nothing :( Log from this import attached. thanks.
  6. A

    Issue newbie asking for help with Backup import

    Hi, Thanks for the reply. Logfile attached. Alan
  7. A

    Issue newbie asking for help with Backup import

    Hi Folks. A long story, but the only copy of a clients website is a Plesk Backup and I need to get it imported into my local plesk server (running on the trial licence right now) to be able to export the wordpress data from it. Using Backup manager I have (numerous times) imported the data, but...
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