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Since a few weeks, an automated update didn't work, and I find that mailman configure was locking apt-get. So I killed apt-get and tried to manually update again, at the begining using # apt-get --reinstall install mailman and finally using # /usr/local/psa/admin/bin/autoinstaller...

My reseller have got one plan, where option "Gestion de l'accès au serveur via SSH" (Manage SSH access to server) is on "Peut autoriser l'accès uniquement à un environnement chrooté" (Can autorize access only in chrooted environment). This plan contains only one subscription in which I would...

I can't switch a subscription to another service plan, my conf is very simple. I have on reseller account with service pack "Default Reseller". This reseller account contains 1 client with custom subscription. When I want to switch the pack to another service plan, I have only one choice ...

I'm running Parallels Plesk 12 on Debian GNU/Linux 7.6 I have a valid certificate for my mail server : mail.mydomain.tld but I don't find the place in Plesk 12 to put it. Someone can help please ?

I'm using Plesk Panel 12 on Debian GNU/Linux 7.6 server. I created a ftp user in a subdomain (sub.domain.tld) of my domain (domain.tld). In Tools and settings = Policy security, I allowed sftp and ftp connexions. When I try to connect I get this message : sftp my_user@domain.tld Connection...

Dear Parallels team, I'm facing a problem discussed in lot of threads but no solution works for me. When I'm calling plesk api to create a new domain, I've got a Nginx 502 BAD GATEWAY error. The logs indicates : 2014/12/17 18:50:25 [error] 21921#0: *5 upstream prematurely closed connection...