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Thanks a lot Igor, I saw this thread this morning when I was trying to get solution, I think the solution is in comment #3: I can create users but I can't find the option "set ftp (bin bash chrooted). Do I have to configure some global param to get this option available ?

I'm using Plesk Panel 12 on Debian GNU/Linux 7.6 server. I created a ftp user in a subdomain (sub.domain.tld) of my domain (domain.tld). In Tools and settings = Policy security, I allowed sftp and ftp connexions. When I try to connect I get this message : sftp my_user@domain.tld Connection...

Dear UFHH01, Many thanks for this very clear response ! I was thinking that Apache graceful restart was waiting for current processes (including mine) to be treated before to restart. I'm not an expert that's why I made some maybe wrong suppositions, very sorry for that. Thanks a lot for...

I get also other logs from the domain proxy : ==> /var/log/apache2/error.log <== [Fri Jan 09 06:02:47 2015] [notice] Graceful restart requested, doing restart [Fri Jan 09 06:02:47 2015] [info] mod_wsgi (pid=25666): Destroying interpreters. [Fri Jan 09 06:02:47 2015] [info] mod_wsgi (pid=25666)...

Just after that, we have some apache logs : ==> /var/log/apache2/error.log <== [Fri Jan 09 05:21:20 2015] [notice] Graceful restart requested, doing restart [Fri Jan 09 05:21:20 2015] [info] mod_wsgi (pid=24820): Destroying interpreters. [Fri Jan 09 05:21:20 2015] [info] mod_wsgi (pid=24820)...

Ok once a time thanks for your help. So I did configurations to get debug info everywhere and here is what I get. In panel.log, there is no error and I can see the response to the request at the end of the log : ==> /var/log/plesk/panel.log <== [2015-01-09 05:21:07] DEBUG [panel] init Agent...

Thanks, I did these changes also, and here is more details about the problem (because 502 Bad Gateway nginx error is still there) ==> /var/log/apache2/error.log <== [Wed Jan 07 06:33:14 2015] [notice] Graceful restart requested, doing restart ==> /usr/local/psa/admin/logs/panel.log <==...

Thanks for this informations, on /usr/local/psa/admin/conf/php.ini it's already set to 600 seconds. I set this in /etc/php5/apache2/php.ini and also display_errors to On to have more informations. I still have the errors but looking forward the log I founded two intersting lines: ==>...

Do you have an idea on how to debug more deeper this problem ? The only error I can see is on my web client : 502 nginx, I see no error on the server...

Dear UFHH01, thanks a lot for your replies ! I did the mysql configuration adjustments because it's good for velocity, but it changes nothing. My problem is not that I receive an empty reply from server, related to mysqld. My problem is that: my page send an xml packet to create the domain...

If I open the domain "monblogtest2015-8.fr" I'm redirected to "www.monblogtest2015-8.fr" and that works. This domain is using the same directory that the domain www.xxx.com My 502 nginx error is only when I create a new domain, because I don't receive response to my request, after that if I...

Again... [2015-01-05 10:24:48] DEBUG [util_exec] [6f22767769917d3b8b54d74b6ef981b5][0] Starting: phpinimng --virtual-host monblogtest2015-8.fr --override /var/www/vhosts/system/monblogtest2015-8.fr/conf/php.ini --type cgi --global-config /etc/php5/cgi/php.ini [2015-01-05 10:24:48] DEBUG...

Here are the end of the logs : [2015-01-05 10:24:39] DEBUG [panel] Protocol version: 1.6.6.0 [2015-01-05 10:24:39] DEBUG [util_exec] [dfe399c54f930fde9d425c255ef56c97][0] Starting: packagemng --list [2015-01-05 10:24:39] DEBUG [util_exec] [dfe399c54f930fde9d425c255ef56c97][0] Finished in...

Dear UFHH01, thanks for your responses. I put the line filter.priority = 7 in /usr/local/psa/admin/conf/panel.ini and then I restart: /etc/init.d/psa restart After that I call again Api to create a new domain and get 502 nginx error Here are the logs but I can't see any error, maybe I look in...

Thanks, now there is no python error but when I call plesk api to create a new domain, I still have got a Nginx 502 BAD GATEWAY error. Here are the logs: tail -f /var/log/apache2/error.log /var/log/apache2/access.log /var/log/nginx/access.log /var/log/nginx/error.log [Sun Jan 04 16:35:51 2015]...

Hello, I just worked a little more deeper on this problem, and here is what I can say. This values are in misc table : restart_apache_gracefully | true restart_apache_interval | 30 But when I call plesk api to create a new domain, I still have got a Nginx 502 BAD GATEWAY error. So I looked...

Hello, I followed the http://kb.odin.com/en/112020 tutorial, but it looks like Graceful restart is not working because I have the same problem, please can you give us more informations on how to solve this problem ?

Please help

I also tried to change restart_apache_interval value to 30 seconds, and restart apache, but I've got the same problem after 15 seconds, so I'm not sure restart_apache_interval is used, or maybe I need to do another thing.

I did it and I restart Apache but I still have the same problem (same nginx error and log)