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The subscription start time can be found in the PSA database table "domains". By changing the date in the "cr_date" column, this will effectively change the subscription setup date. To get Plesk to sync this change so the expiry date changes, you need to go into the subscription, select...

Is there a way to change a subscriptions setup date to ensure that the subscriptions can be synced to a hosting plan yet have the correct expiry date. As I have moved a number of my clients hosting packages to my Plesk VPS, I need to ensure that they have a certain expiry date. I don't really...

Try and disable nginx. Tools & Setting > Services Management. You may need to reconfigure vhosts if it doesn't work at first. Run the following in a root ssh (or sudo) to reconfigure vhosts. /usr/local/psa/admin/sbin/httpdmng --reconfigure-all

Obviously this can be achieved with htaccess, but is there an option within Plesk?

Hopefully, a simple config option that I've missed! Is there a way that I can force a domain to use https? Any help appreciated! Dave

Sorry to bump this! Anyone with any advice?

Are you running nginx?

I've never had any issues with it. Webmail should use port 80, under a subdomain of which ever domain you provide webmail for. The webmail software connects to the imap server internally so I don't think firewall would effect it. Make sure you activate the new configuration. Sometimes...

What's wrong with the firewall module of Plesk? Tools & Settings > Firewall

All fixed! Was related to accidentally deleting the server key from the certificates table in PSA database. Restored table and sorted!

Hi, Manual backups have just started failing. I am receiving the following issue: <?xml version="1.0" encoding="UTF-8"?> <execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-09-29-163936.623/migration.result"> <message...

The easiest way would be to upload the files using an FTP client.

Surely releasing detailed information on a security patch this soon after it was released would be a little irresponsible!

Is there a way to reset the subscription first login page. I have logged into a new customers subscription to check various functionality, so the first login data collection screen will obviously not display the first time they login. Is there a way to reset this? PSA database? Many...

I am receiving the above error when trying to enable WatchDog monitoring. I have tried: # /usr/local/psa/admin/bin/modules/watchdog/wd --start-wdcollect and received: "Wdcollect service does not respond. Refer to Parallels technical support for help", the same error as in Plesk...

I've recently uninstalled that add-on which must be why the cronjob was erroring! So I presume I'm ok to remove it!

Many thanks, I had a feeling that was the case!

For some strange reason I have just started receiving the following cron report to the root user email address: From: Cron <root@admin> cd / && run-parts --report /etc/cron.hourly run-parts: /etc/cron.hourly/ctoblogs exited with return code 127 Does anyone know what this cronjob is...

Hopefully a simple one for someone who knows how! I'm looking to have a generic welcome email in every mailbox once it's created. I know it would be easier to send an email to each new mailbox, but this depends on DNS resolution working correctly. Is there a mail directory template that I...

To check Apache restart interval Log into your Plesk Panel, Go to Tools & Settings > Server Settings. Should be one of the top settings.