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No problem :)

Great! Happy to help! :)

Uses port 8447

Make sure the "Parallels Product Installer" entry is enabled in the firewall!

Did you try running qmail instead of postfix

Have a look at the following thread: http://forum.parallels.com/showthread.php?t=263426 Can't see your server so not sure if it's connected.

Are there any errors in the log? Try: /etc/init.d/postfix restart

Also, if the specific smtp server is not important, you can try changing to Qmail and see if that service will start. From the System oVerview page, select "add or removal components" to open Parallels installer. You will find qmail under the "Different Mail Servers"

Have at look at the error log, this may shed some light on why the service won't start. /usr/local/psa/var/log/maillog You can also try the following from within an SSH session. /etc/init.d/postfix start

Both incoming and outgoing needs to be open to enable other server to connect to yours (receive incoming email) and yours to others (sending outgoing email). The smtp service should only take a short time to start. Have you tried to refresh the screen?

If you are using the Plesk Firewall module, go to: Tools & Settings > Firewall and ensure the following services are open: SMTP POP3 IMAP You can check that the services are running by going to: Tools & Settings > Services Management

Maybe "sucking eggs" but are you sure the ports are open on the firewall (SMTP, POP3, IMAP etc) and the services are running?

When you do decide to upgrade, make sure you BACKUP your Backups of your backups!!

MislavO, You've misunderstood the issue. The problem is with iPhones accessing mailboxes hosted on a Plesk server using imap. I was simply referring to a similar issue with gmail account imap issues - a know problem with iOS.

Are you sure the emails are originating from your server? Is a spammer using your email address in the from field for the emails. When they can not be delivered to their recipient, they are bounced from the recipients mail servers and are returned to your server as bounce notifications...

Sounds like a DNS related issue. If you are using your domain registrars control panel to handle DNS, you need to make sure you have an MX record pointing to your server. This will tell other mail servers that your Plesk server is handling email for your domain. If you are using your Plesk...

Hi Fernando, The issue can be a real pain! Unfortunately, I don't believe it's actually an issue within Plesk/Courier, but a compounded issue with iOS as it's well documented that GMail imap had the same issue a while back. Not sure what their fix was or even if they did actually fix it...

Hi Faris, thanks for the reply! I applied the resolution in the KB article the first time I had this issue reported by a client, and it seemed to fix things for the last 6 months. This recent issue was a new mailbox setup on an iPhone only a few days ago. Couldn't find any connection...

Over the last few months I've had a number of clients calling for support in relation to iPhones connecting to imap mailboxes. Having looked through the mail error logs, I've noticed a number of multiple disconnects from the same client at the same time. Sometimes up to 10 disconnects at the...

If I understand you correctly, applications that are installed under a subscription are removed once you delete the subscription. If you wanted them to remain, say a VOIP server, you would need to install them on the server itself, rather than through Plesk.