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Try looking at the subscriptions error logs and post any relevant errors. Subscription > Websites & Domains > Advanced Operations > Logs > error_log The reason for the 500 error should be listed in that file. EDIT: Google is also your friend! It may also be worth posting any errors in...

Have you tried just entering a / (forward slash) in the directory field?

I believe this functionality is available with the "Parallels Premium Outgoing Anti-spam extension". More info: http://www.parallels.com/products/plesk/partner-products/

As far as I know, Plesk Panels handling of user roles doesn't seem quite up to creating user accounts for that kind of situation. In my opinion, the system administrative account handling in Plesk is lacking in some basic functionality! I suppose creating more than one "root" super-user...

Backup manager under tools and settings is for server-wide backups. Backups created under specific subscriptions are for domains only in that subscription. Simples :)

Works great! Thanks!

Go and make a cup of tea and read a news paper! ;)

Happy to help! Dave

Also a problem for me on PP 11.0.9 #32 Ubuntu 10.04.4LTS Have just downloaded to read logs but slightly annoying.

Having done a little hunting, it doesn't look like the domain is using your plesk server as the nameservers. You will need to either create the new records at your current registrar, or change the nameservers at your registrar to point towards your plesk server. A useful thread...

Hi Hans, You won't be able to create a new subscription with the same domain as one already hosted.

Hi, the best way to host multiple websites is to create a new subscription for each domain/website. This way, you can then easily control hosting options such as disc space, mail accounts, expiry dates etc Any more questions, just ask!

Something else to look at... Do you have any kind of spam filtering enabled on the server2 mailbox? If you do, maybe try adding the domain1 to the server wide white list on server2 and try sending again... If you have spam filtering enabled, are you using any DNSBL services. Maybe your...

If you do not have any kind of billing software, go to: Tools & Settings > Panel > Notifications

Sorry, missed a line out of what i was sent by Tech support: ------------------------------------------------------------------------------- Utility /usr/local/psa/admin/bin/modules/firewall/safeact, which activates firewall also restarts sw-cp-server after activation of the new...

Another thing to check is that any contact forms on hosted websites are using up-to-date script versions. Any CMS software updated to latest releases etc. All general good security practices. Not always the easiest to stay on top of if your are providing hosting to customers.

One thing that helped me when I initially transferred a number of domains to Plesk Panel, was to ensure that in the subscription mail settings, I had selected "reject" under the what to do with mail sent to non-existent recipients. To help me further, I installed Webmin, which enabled me to...

Have you tried enabling the debug logging? This will ensure more details are logged in the integration.crash.log when you receive this error. If you find any further info in the log, it's worth posting that as well.

You could always install the help desk manually! If you haven't completely given up! ;) Follow instructions on the vendor website: http://osticket.com/

Are you still able to create new mailboxes directly from within Plesk Panel? Maybe the following thread could be useful? http://forum.parallels.com/showthread.php?t=260790