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Same issue here. Anyone reading this post? Also, aside from the PDF's on the site, can you please post a quick getting started guide in just a few steps? Jose, did you figure this out?

Same issue here. thanks....

Hi Ray, The scripts do work, I have used them several times. What I suggest to you is the following: 1. Forbid Users from seeing other users in the control panel: http://kb.odin.com/en/111131 2. Use webspaces for your OWN domains 3. Create resellers and assign them customer...

FYI - This corrects the issue: UPDATE psa.mail SET userId = (select id from psa.smb_users where contactName = psa.mail.mail_name and email like '%domain.com%') where dom_id=XX; The domain ID is the code that you get from any known account in the mail database... Note, this is not a...

Hi, Just wondering if these threads are ever replied to, or should I just not bother documenting stuff here? In any case, I just migrated one very big customer. It took 8 hours, and it worked great, no errors. Now when I move the domain to it's client, it no longer matches the email...

Just letting you know that it worked like a charm. BACKUP YOUR PSA DATABASE BEFORE DOING THIS!!! UPDATE psa.smb_users SET `ownerId` = 43 where email LIKE '%@domain.com%' AND `ownerId` =1; Replace the 43 with the numbers obtained from the database clients Replace @domain.com with the...

Solved Hello everyone. Just to make sure we haven't forgotten, our original issue began when we migrated to Plesk 10 and we couldn't figure out how to create the domain admin. Furthermore, Parallel's support couldn't understand what it was we were talking about. So, if what you want is...

...but, if you put the user's email address in twice, it works!! Just tested it....but I have yet to receive my password :S

Latest Developments If a user goes in to retrieve their password, the user is not found. Please try this and confirm if it is happening to you. Also, any news on this issue? I am willing to pay for the solution as I cannot afford to wait any longer. Thanks! PS This is the lost...

For anybody who really wants to make sense of what is going on, YOU HAVE to read the guide SWITCHING TO PANEL 10. It's a must read, and it will take away "most" of your headaches. IGOR: When I moved my subscriptions to my resellers, ALL the users disappeared. It shows the mail accounts...

One last thing. I just installed 10.3 and it has a new functionality called webspace. This looks promising, I'll let you know once I'm done testing it.

The problem is that you are migrating from one product to another. The called it Plesk 10, but it is a completely different product. I feel sorry for the admins and mods of these forums that have to stick their heads out for this product and try to keep people happy. All the basic...

Yes Austrich you are right, but as with everything else, there is NO clear solution to this. May I suggest you create your clients as resellers (Or maybe create one reseller) then you have to login as the reseller as there is no apparent way to add customers to it, and add your customers...

Do the mods get notified of these threads?

Just wondering how some of you may have resolved this. Thanks!

Can you post the link please? Thanks!

Almost a year later and no resolution. Don't bother upgrading to Plesk 10 unless you literally want to pull all your hair out of your head, no joke, it only gets worse! Igor: -How can we access the reseller's control panel from our admin screen? -How can I add a customer to a reseller...

Thanks, I will try that. The error encountered is: Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113 Log file is attached...

Hi, it was an upgrade from 10.0.1 to 10.3. It was a fresh install and after the upgrade all I get is a white page for plesk. How can I get plesk up and running? and where can I find the autoinstaller log? After the upgrade I couldn't download it so it should be somewhere on the server...

Bug report!!! --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 10.0.1 (currently installed) Linux version 2.6.9-023stab051.2-smp (root@rhel4-64) (gcc version 3.4.5 20051201 (Red Hat 3.4.5-2)) #1 SMP Thu...