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Hello, let's start with execution of: "%plesk_dir%\bin\repair.exe" --synchronize-protected-directories-storage If issue still exists, please check, maybe there is web.config in this directory that declares that anonymous authentication need to be disabled.

Maybe you need to enable passive mode in your FTP client? What exactly error do you see? Which platform you have (Win/Lin)?

Unfortunately, this is behavior by design, and there is no hidden registry tricks to manage this process. Mail logs are common for whole mail server. we are processing these logs every day, and removing old (processed) logs after we have finished processing. Can I ask, why this behavior is not...

KB article you found is about domains logs, but you say that "my problem is not the log for each domain". Can you please say exactly files we are talking about? %plesk_dir%\admin\logs\plesklog_<something>.log %plesk_dir%\admin\logs\php_error.log %plesk_dir%\admin\logs\W3SVCXX\u<something>.log...

If I understand correctly, you have default setting for Log Rotation for your domain: So, for example, if you have 100Mb of logs daily, then IIS will generate log files 10Mb size and Plesk will rotate files if there are more than "Maximum number of log files". Maybe you need to set Log...

We are updating ASP.NET core support to 1.0.1 and 1.1.0 in one of the nearest microupdates. Your application should work without modifications. Also, you need to grant Read&Execute permissions for psacln group for C:\Program Files\dotnet folder. This is known issue and it will be fixed as well.

How many such errors (about task-async-executor.exe) do you have in event log? If this was only once, then maybe it was temporary issue with resources on server (not memory, but processes count), and you should ignore this problem. If this is regular issue, then, please enable debug logs in...

One more question - how many extensions do you have installed in Plesk?

0xc0000142 is "DLL Initialization failed". Looks like there are issues with desktop heap on your system and new process cannot be initialized properly. Do you experience this during backup process? or during restore? How many memory do you have on your server? Is this backup started manually...

go-pear.bat was shipped for PHP 4 and PHP 5 prior version 5.3 If you are using newer version - there is no such file anymore. According to official PEAR documentation - http://pear.php.net/manual/en/installation.getting.php you need to: download https://pear.php.net/go-pear.phar with your...

You can download it from http://autoinstall-win.plesk.com/PANEL-WIN_17.0.17/microupdates/MU6/panel/bin/psaobsolete.dll Looks like this file was not applied to you during MU6 installation. Please put it in %plesk_dir%\admin\bin location

can you please send to me in Private Message what exactly was downloaded in D:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\dist-msi-Microsoft-2003-i386\panel-management.msi ? Anyway, I have reset all caches for this file, you can try installation again.

Starting from Plesk Onyx we have decreased number of situations when restart of SmarterMail service is performed. When mail domain is suspended/unsuspended Plesk should not restart MailService anymore (this is valid for Plesk Onyx and SmarterMail >= 14.3). You have SM15, so this is strange, need...

This issue is fixed in Plesk Onyx. This is valid for SmarterMail version 14.3 and above. Please check, if this new behavior suits your needs.

During reconfiguration of SmarterMail Plesk reads DNS settings from system (DNS servers settings from Network adapter). If there are IPv6 addresses specified and if you are using SmarterMail 11 or higher, then Plesk will set all IP addresses including IPv6 to the SmarterMail. Currently this...

Hello, do you see anything in Event Log when this happens? 503 Service Unavailable error usually means that pool is stopped. Pool can be stopped for several reasons. One of such reasons is misconfiguration of IWPD* user password in IIS and in system. Or maybe some security related issues...

Hello, It looks like you have created folder, put some contents into this folder, and have enabled "Directory browsing" for this folder (or maybe for whole site) Your files cannot be downloaded because they have extension which is unknown for IIS webserver (I'm talking about bz2 files)...

Please check version of file pmm-ras.exe It seems that you still face results of failed upgrade. Could you please check version of file %plesk_dir%\admin\bin\pmm-ras.exe Please open corresponding folder in Windows Explorer, right-click on file "pmm-ras.exe", select Properties. Open tab...

I will try to explain why is this so confusing and what we have done to fix this. In Plesk 11.0 every domain (no matter, is this main domain for subscription or addon domain) has its own directory c:\inetpub\vhosts\domain.com. This directory for main domain (domain specified during subscription...

Yes, I got your file. For some reasons it contains only ZERO byte symbols and no data. Please perform actions in my previous post and you should have this this problem resolved.