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@Sebahat.hadzhi The issue seems to go deeper. We just realized that on the two affected servers, all options that are not active have disappeared. Since we roll out the same configuration with Ansible on all servers with the same purpose, we can currently only note that the two affected...

@Sebahat.hadzhi Plesk Obsidian 18.0.72 Update #3 Web Host Edition, Debian 11.11

@Sebahat.hadzhi I am logged in as the main admin. The restricted mode is not active.

Hello @Sebahat.hadzhi , also there I cannot see it anymore:

@Sebahat.hadzhi Recently, the service plan option for "Hosting performance settings management" is no longer available. Is this an intended change, or should I file a bug report?

At least they are not lying^^. In Business / Project Contexts In professional or planning discussions, “near future” usually means: 1–3 months ahead for operational or short-term planning. Sometimes up to 6 months for larger organizations with long planning cycles. [irony_on]So actually, we...

As far as I know, Igor is now connected to another hosting control panel — which, by the way, is on our observation list for a potential switch.

Basically, I can only warn everyone to wait a few weeks before installing any Plesk updates on live systems. In addition, Plesk does not mention many critical changes — such as this one — in their changelog. You have to discover them on your own, for example by using tools to monitor...

Yes—there are several valid, non-“user mistake” cases where case-insensitive extension matching is desirable: Cross-platform workflows: Assets often originate on Windows or default case-insensitive macOS volumes. Tools (camera exports, design apps, DAMs) routinely produce .JPG, .PNG, .CSS, etc...

@nethubonline In the past, others and I tried to bring attention to this bug, but Plesk refused to make any changes. You will need to patch it yourself. Please see my workaround in the following topic: Smart static files processing is only working for lowercase file extensions

Does anyone know a reseller that offers Plesk licenses for external dedicated servers at a reasonable price? At the moment, we pay $46.09 per month for a Plesk Web Host Unlimited for Dedicated Server license (2 languages). Our dealer recently raised the prices by 34%. Even though it is still...

We can also confirm that files are being uploaded by the free Imunify extension to external servers. This behavior cannot be avoided, as the option to disable it is simply missing. Only the more advanced Imunify360 offers the possibility to disable the automatic sending of suspicious and...

@Sebahat.hadzhi Correct, we could not reproduce the initial issue in our own tests using eM Client and a test mailbox. We did not consider that the email client could be the cause, as we assumed it was a server-side issue only.

@Sebahat.hadzhi Yes, I can confirm that. The affected mailbox was using Outlook, as stated in my initial post.

We have investigated the issue further, as additional problems with mailboxes under the affected client domain have continued to emerge. It is now evident that the Plesk feature for moving domains to other subscriptions—or creating a new subscription from an existing domain—is buggy when it...

Hello, We are currently facing a strange anomaly with the outgoing mail control. The system is configured to restrict: - 60 emails per hour per mailbox - 180 emails per hour at the domain level - 240 emails per hour at the subscription level Despite these settings, one client was able to...

@Sebahat.hadzhi I can confirm that the problematic subscription belongs to an administrator. I just tested it with a regular customer, and everything works as expected in that case.

@Sebahat.hadzhi The repair utility did not resolve the issue. We have already regenerated the entire configuration and even performed a full server reboot just in case. We also tested the new version on another server, where the protection worked as expected. The only obvious difference between...

@Kaspar Are you running your PHP as a dedicated FPM application? Switching the PHP version (regenerating and reloading the PHP config) has no effect for us. And of course, the "Hosting performance settings management" permission has been disabled in the service plan.

@Sebahat.hadzhi The bug still exists for us. We performed a quick test under Plesk Obsidian 18.0.70 Update #1 with PHP 8.3.21, running PHP as a dedicated FPM application served by Nginx. The values can still be overridden, as demonstrated in our example above. The PHP-FPM configuration file...