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Anyone from Parallels want to chime in on why servers are being run out of memory by the 'sort' command even when the logs are small? Here's what is currently on a site: I have the site set to rotate at 100 MB, keep 1 file, and run 50 * * * * /usr/local/psa/admin/bin/statistics...

I really love servers blowing up every time a site has higher traffic than normal and then the daily stats execute. Is it parallels' official stance a sort process consuming 11 gigs of memory is your users' problem to deal with by running stats hourly via hacking your own cron jobs since the GUI...

Is there a publicly accessible bug tracker for this?

Watching every site on every server to see which ones get enough traffic to have a large log file is not a scalable solution. I can't believe Parallels thought it a good idea to run a web log, typically a massive file, into a program that has to store it in memory to do its work.

We're finding high traffic servers fail to rotate log files if they have webstats enabled. In the daily log rotation and webstats execution, Plesk 11.5 calls this command against each domain's access_log.webstat log file: sh -c /bin/sort -t ' ' -k 4.9,4.12n -k 4.5,4.7M -k 4.2,4.3n -k...

Is there any way to give a reseller or customer access to the php custom settings box labeled "Additional configuration directives" on the website & domains -> php settings button that an admin can see and alter? We have attempted to give resellers the "Common PHP settings management" and...

I can't get existing domains to work even after moving the sub accounts to lower in the passwd file, running /usr/local/psa/bin/repair --update-vhosts-structure and running # /usr/local/psa/bin/repair --restore-vhosts-permissions. Just still spits out the 'already exists, but has wrong access...

Is there an open bug for this issue? It is still occurring six months later. It will occur every time a customer changes their primary FTP/SSH username if they also have auxiliary accounts, since the new entry moves down to the bottom of the passwd file, putting the other non-primary FTP users...

How can I alter the template used to create the files in /etc/nginx/plesk.conf.d/vhosts/? Specifically, I'm trying to change the ssl_protocols and ssl_ciphers lines to match currently accepted secure values, which Plesk does not use. We've been overriding them via vhost_nginx.conf files but...

Still broken through Plesk 11.5; haven't tried 12 yet. Run this via CLI to fix: /usr/bin/perl -pi -e 's/permit_mynetworks, reject_rbl_client/permit_mynetworks, permit_sasl_authenticated, reject_rbl_client/g' /etc/postfix/main.cf

If you're using RHEL/CentOS 6 with Plesk, you may find that your copy of Plesk stops working after a while if it is not able to check into the license server at https://ka.parallels.com:5224. If you're using Plesk Billing, you may find that your servers start to get out of sync because they...

If you've used Plesk for a while, you'll know that's how they do it. They call something 'supported' but they'll slowly let more and more things break until the product is unusable a year or more before the point that it is officially called 'unsupported.'

Seven months, still no fix.

Look: # rpm -qi sw-nginx | egrep "Host|Packager" Install Date: Sat 06 Sep 2014 09:35:24 AM EDT Build Host: bcos6x64.plesk.ru Packager : Parallels <info@parallels.com> Why would I need to ask anything of nginx directly? They already include the code I want to use, it just needs...

Would it be possible to get nginx in plesk 11 compiled with --with-http_geoip_module? Or have it optional?

Just an FYI for anyone finding this thread while trying to solve this 'loopback connection' issue. A loopback connection is something completely made up by the author of Backup Buddy; it has nothing to do with Apache or a server configuration issue. Basically what the author wants the software...

If it only uses rsync now, why, whey I try to migrate a site that is 45 GB, does it error out and tell me insufficient disk space to store temporary files, required, 45736 MB? Why would it need to store 45 GB of temporary files if it's using rsync and putting them right where they should end up?

https://www.openssl.org/news/secadv_20140605.txt states "OpenSSL 0.9.8 SSL/TLS users (client and/or server) should upgrade to 0.9.8za." OpenSSL Team says it should be upgraded even if being used as a server. Plesk Service Team disagrees. That's all there is to this story. Why is it being...

Anyone experiencing this can just stop nginx and let apache handle the requests until Parallels fixes it.

Version: 11.5.30 CentOS 5 115140407.17 On CentOS 5 only, nginx is statically compiled by Parallels against a vulnerable version of OpenSSL: # strings /usr/sbin/nginx | grep configure configure arguments: --prefix=/usr/share --sbin-path=/usr/sbin/nginx --conf-path=/etc/nginx/nginx.conf...