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Search results

  1. burnley

    Issue After Onyx -> Obsidian upgrade we've started getting random http 502 errors on multiple servers

    @IgorG I think there are 2 separate issues here, both related to reloading httpd: 1. The graceful-req followed by stop-start actions. We weren't seeing this pattern in Onyx. Is this behaviour normal and expected? 2. The 502 errors on graceful, which appear to be caused by mod_fcgid. Before the...
  2. burnley

    Issue After Onyx -> Obsidian upgrade we've started getting random http 502 errors on multiple servers

    @IgorG the problem here are not the 502, but the graceful-req followed by stop-start actions. The 502 & 503 could be the effects.
  3. burnley

    Issue After Onyx -> Obsidian upgrade we've started getting random http 502 errors on multiple servers

    Thanks Igor. Have a look at /var/log/plesk/apache_restart_stat.log pre & post upgrade: Onyx: 2020-02-03T04:57:55.855Z,6883,"graceful-req",true,6.11954 2020-02-03T07:32:24.209Z,28017,"graceful-req",true,10.4599 2020-02-03T07:59:57.270Z,18756,"graceful-req",true,5.23641...
  4. burnley

    Issue After Onyx -> Obsidian upgrade we've started getting random http 502 errors on multiple servers

    All servers CentOS 7.7.1908 (Core)‬ running Plesk Version 18.0.23 Update #3 How much (and what) has changed in the Plesk logic for restarting / reloading Apache, nginx & php-fpm? Previously, with Onyx, it was all smooth sailing even on the busiest of the servers, very rarely we'd see 502s. But...
  5. burnley

    Issue interface_async_executor causing huge load average, AGAIN!

    One or more of these 5 scripts could be causing the massive disturbance: /usr/local/psa/admin/plib/modules/advisor/scripts/update-config.php /usr/local/psa/admin/plib/modules/letsencrypt/scripts/keep-secured.php /usr/local/psa/admin/plib/modules/sslit/scripts/complete-order.php...
  6. burnley

    Issue interface_async_executor causing huge load average, AGAIN!

    And on another "lucky" server: ps auxww | grep 'usr/local/psa/admin/plib/scripts/interface_async_executor' | wc -l 2355 L.E. What extensions can I use to upload files? Tried .out, .txt and .txt.gz and keep getting "The uploaded file does not have an allowed extension" error.
  7. burnley

    Issue interface_async_executor causing huge load average, AGAIN!

    CentOS Linux 7.7.1908 (Core) Plesk Obsidian Version 18.0.23 Update #3, last updated on Feb 5, 2020 10:36 PM ps auxww | grep '/usr/local/psa/admin/plib/scripts/interface_async_executor' | wc -l 818 ps auxww | grep 'wp-toolkit' | wc -l 147 This is a joke! 4:30pm in the afternoon and plesk...
  8. burnley

    Issue Editing the Email Client Setup Settings information page has [manualTitle] <- ? what is this

    After Editing the Email Client Setup Settings in the plesk panel.ini file we noticed that the mail information displayed to customers when they click the 'i' next to their mail box hassome undefined field, e.g. user@domain.com [manualTitle] Mail server username etc All the other...
  9. burnley

    Question Change "apply secure setting preset" values.

    Does anyone know how or where to customise these security presets in Plesk Obsidian. I can't seem to find it documented anywhere. The following settings conflict with the policy: Permanent SEO-safe 301 redirect from HTTP to HTTPS Access to web statistics Its not referenced in Site Isolation...
  10. burnley

    Important Skins and Color Schemes

    The lack of functionality in the 'Skins and Color Schemes' extension definately takes the shine of an otherwise reasonable upgrade, why remove the functionality that we already have which was all we needed? Now we have two very bland options to choose. We have 3 different brands so we wanted...
  11. burnley

    Question Plesk 17.8.11, where are the access log entries for the URL forwarding sites?

    Hi Monty, thanks for your reply. I'm specifically looking for the vhost logs of sites that are configured with hosting type set as Forwarding. For these there's no /var/www/vhosts/system/site1.com.au/logs location.
  12. burnley

    Question Plesk 17.8.11, where are the access log entries for the URL forwarding sites?

    site1.com.au is configured as URL forwarding to site2.com.au in Plesk, resulting in /var/www/vhosts/site1.com.au/httpdocs/index.html with the following content: <HTML> <HEAD> <TITLE>site1.com.au</TITLE> </HEAD> <FRAMESET> <FRAME SRC="http://site2.com.au/" NORESIZE> <NOFRAMES> Your browser does...
  13. burnley

    [WP toolkit] - need more information on a recent changelog entry

    Hi, just had an Onyx test server upgraded to Obsidian and it went quite well, no issues. However, when checking the WP toolkit extension change log for the latest release 4.4.1 I came across this entry here: [+] Two secret features were added. Where can I read more about these secret features...
  14. burnley

    Question Plesk Obsidian on Windows Server 2019 Essentials - is it supported?

    I don't think the Plesk trial license will allow us to run 100+ subscriptions on the same 2019 Win Essential server, will it? I'm specifically interested in the limitations on the number of local users enforced by the Windows license. I've asked a similar question here, only to get a very vague...
  15. burnley

    Question Plesk Obsidian on Windows Server 2019 Essentials - is it supported?

    Hi, given the recent developments with the Juicy Potato exploit we're looking at running Obsidian on Windows 2019 Essentials. Is this a tested combination? We're not interested in anything fancy like Active Directory integration, just run it as a basic Plesk shared hosting server. Feedback...
  16. burnley

    wp-toolkit generates "Failed to reset cache for the instance #42" errors

    WordPress Toolkit Version 4.3.4-2520 All installed extensions are up-to-date No updates are available for any of the installed extensions. You have the latest versions of extensions installed.
  17. burnley

    wp-toolkit generates "Failed to reset cache for the instance #42" errors

    OS: CentOS Linux 7.7.1908 (Core) ‬Product: Plesk Onyx Version 17.8.11 Update #68, last updated on Sept 18, 2019 10:22 PM We've had these reports from some of our clients, they're receiving emails that look like this: ---CUT HERE--- Subject: <plesk Application Updates. Updates were not...
  18. burnley

    Question Plesk says: "Your Windows Servers are at risk" - are they?

    Thanks Igor. Still, where is the specific security advisory, can you give us a link?
  19. burnley

    Question Plesk says: "Your Windows Servers are at risk" - are they?

    Received last night an email from Plesk with the following content: Microsoft Windows Server Critical Vulnerability There's a critical vulnerability in Microsoft Windows Server's default configuration. If your server is compromised, this can be used to obtain Administrator privileges. Even...
  20. burnley

    Issue Plesk 17.8.11 & BIND: Plesk allows underscore in hostname, thus breaking zone

    BIND doesn't allow underscore for A, MX, NS and SOA (except for the email address part). The problem is, Plesk doesn't check for the existence of underscore in the hostname when entering those records (tested for A and MX) and, after clicking "Update" button, the zone breaks and named can't...
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