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As temporary solution I can suggest you to remove the line with "PHP_7.1.33_16" mention from /BUILD/php71.inf3 file. And try the installation again <?xml version="1.0" encoding="utf-8"?> <addon id="php71" name="PHP v 7.1"> <release id="PHP_7_1" name="PHP v 7.1" version="7.1.33">...

Hello, As I see "/pool/PHP_7.1.33_16/php71-deb11.0-x86_64.inf3" exists on autoinstall.plesk.com, and likely our-mirror.domain.tld has out-of-date repo configured. Maybe it is worth to synchronize the mirror: ./mirrorctl update --path=...

> If I run that `cp` command you suggested, will it copy all the scheduled tasks to the new website Yes, it will copy cronjobs to user of new subscription. They should be available in both Plesk > Domains > new_subscription_name.tld > Scheduled tasks and Plesk > Domains >...

Hello @macadia I do not recommend any manual interference in psa database. Yes, there is no way to migrate scheduled tasks between subscriptions using Plesk UI, so it is better to recreate them one by one for new subscription. For me it is prefferable way. However, since scheduled tasks in...

Hello @hzl Most probably the issue lays in Windows local password policy. Try the following: 1. Connect to the server via RDP 2. [Winkey]+[R] and open secpol.msc 3. Account Policies > Password Policy and check/set requirements for password: Submit a request to Plesk support for deeper...

Hello @finbarr69 Looks like the issue with SSH connectivity. Try the following: 1. open /etc/ssh/sshd_config on source server and uncomment "TCPKeepAlive=yes" then reload sshd service 2. Finish existing migration Create new migration selecting password authentication If after actions above...

Hello @KlausZ Looks like you face the known Plesk issue PPPM-13825. Please apply steps from this article...

Hello @Pascal_Netenvie looks like APT's local package cache was corrupted or outdated, preventing the retrieval of the latest metadata and package versions for plesk-php83 and related modules. Try the following: 1. Clear the package cache: rm -rf /var/cache/apt/* 2. Update package index...

Thank you for providing log snippets. The issue is in InnoDB files corruption (most probably). Try the following soluiton MySQL/MariaDB fails to start: Upgrade after a crash is not supported Rename the corrupted ib_logfile files: mv /var/lib/mysql/ib_logfile0 /var/lib/mysql/ib_logfile0.bak mv...

Hello @MHC_1 I suggest you the following solution Database connections initiated using PHP fail when SELinux is enabled on a Plesk for Linux server In short Restore SELinux context for MariaDB file: restorecon /usr/sbin/mariadbd Restart MariaDB service: systemctl restart mariadb If it will...

ok, please connect to the server via SSH as root and check the output of cat /etc/pam.d/system-auth | grep requisite If it is something like password requisite pam_pwquality.so local_users_only or password requisite pam_pwquality.so try_first_pass local_users_only retry=3...

Hello @sergiomb Backup of websites, created via Domains > example.com > Backup & Restore (on the right pane) are not visible in Tools & Settings > Backup manager this is expected. Please clarify where located backup interface you mentioned.

Hello @Thomas Oryon The process of renaming subscription implies some manipulations with system user (owner of subscription) these manipulations are performed by plesk and not seeing by user. However in case something goes wrong during internal actions you see the error. The error you provided...

Hello, @spip The issue you described is Plesk bug PPPM-15074, that fixed in Plesk version 18.0.73 https://docs.plesk.com/release-notes/obsidian/change-log/ Fixed the issue where the amount of traffic consumed by domains was not being updated on the “Domains” page. (PPPM-15074) To resolve the...

Hello @ikbeneena According to End-User License Agreement, one Plesk license can be used only on one Plesk installation. So you need shut down one server and use the same licese on another. No unlink required. How to transfer Plesk key from one server to another?

Hello @Azurel, I suppose the only way is to create "subdomain1.domainA.com" as a separate subscription. Since Plesk allows to create "main domain" with any name. Even like sub.ofsub.ofsub.domain.tld. And then transfer data from existing subdomain1.domainA.com. The same is mentioned in the...

Hello @Dmytro Please try to perform the following: Add the following line in [mysqld] section of /etc/my.cnf file bind-address = 127.0.0.1 and restart mariadb/mysql server

Hello @shopuser Please check if the data/time on the server is correct. There no files in /usr/local/psa/var/health/data/localhost/cpu/ with timestamps in future. Also check monitoring by accessing Plesk via 8443 (8880) port. If server time is ok and monitoring not show data with any port...

Hello @Azurel I suggest to apply the solution from the article Advanced monitoring extension error: {"message":"Invalid username or password"} Restart Grafana in Tools & Settings > Services Management Reload Grafana in Extensions > My Extensions > Grafana > Reload Status If these steps don't...

Hello @sysmin1 Looks like the extension was corrupted before the attempt of uninstallation. I can suggest you reinstall it via command line: # plesk bin extension --install watchdog # plesk bin extension --uninstall watchdog In case it would not help -- please submit a request to Plesk support...