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Hello @yborzykina, thank you for your feedback, but will dist-upgrade resolve all the errors those @IgorG outlined.

In my case, I have two records of PTR. Is it okay.

When I check with mail-tester I see these following errors and I have failed to understand the issue why SPAMHAUS continues to blacklist the domain

I have attached the results but I still have an issue with SPAMHAUS

Thank you

Thank you @maartenv it´s not propagated yet.

@GwenDragon I contacted my Host and added the PTR record but they informed me that it will take 3 days to propagate. Besides that, I get relisted on Spamhaus Blacklist as and they told me: The problem is more the HELO, please read this: https://www.spamhaus.org/faq/section/Spamhaus%20CSS#550...

Thank you @GwenDragon for your support. Let me contact them.

Thank @Mark12345 I also had the same issue and it has been resolved. Thank you.

I also have the same problem, but the solution is a bit confusing. Could someone guide me on how to solve this issue

Thank you @GwenDragon for yor reply, I have the IP address but what goes in this field.

Hello Forum, I resolved the issue but still some issues, I want to know where I should add the PTR record to solve this.

I resolved the issue but still have some issues You may want to publish a DNS record (A type) for the hostname server.exmple.net or use a different hostname in your mail software.

How do I configure HELO settings? Thank you for contacting Spamhaus CSS removals, Please use Google Translate for language translation, if needed. IF THIS HAS ALREADY BEEN FIXED PLEASE REPLY TO THIS MESSAGE IMMEDIATELY, AND INCLUDE THE DETAILS OF WHAT WAS FIXED AND HOW. If this is a shared...

Hello Forum, was this issue resolved, I am facing the same challenge.

Why was this IP listed? 81.46.XXX.2 is making connections with values that indicate a problem: either a misconfiguration or a malware infection. Technical information The most recent connection(s): December 12 2022, 19:00:00 UTC (+/- 5 minutes). The observed HELO value(s) were: (IP, UTC...

Plesk version Plesk Obsidian 18.0.34

I have been re-blacklisted and let me change the hostname to see whether it will work @GwenDragon

I have been removed from the SPAMHAUS blacklist but I have been advised to block port 25 on my office router. Besides that, I am going to fill in the support request form. Thank you very much for your support @GwenDragon.