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Hi I just had an email today with this error: I think it may be a file size issue. I do not know much about servers using SSL, but is there a way to fix this? thanks here is the error: API call failed: <urlopen error [Errno 32] Broken pipe> error: failed to collect system info

Yes, I see that now, I missed that yes, I was lucky, but I'm sure the edit would have worked too, thanks for all the help

well this is interesting: I was all set to edit this file but........my .Plesk today had an update , many updates. I looked at what they were and none of them seemed to have anything to do with Zend or my issue. So I installed all the updates, and guess what? No more emails? The hourly emails...

thanks, I wil try that tonight

after reading a reply from Plesk support it seems that by deleting this file below, it might solve the issue? file /usr/local/Zend/lib/ZendExtensionManager.so is not owned by any package PS: I never installed the Zendextensinmanager manually. the issue of emails started right after the plesk...

I ran the command above: here is the result: [root@server ~]# grep -R ZendExtensionManager.so /etc /etc/php.d/zend_extensions_psa.ini:zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so /etc/php.ini:;zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so ; moved to...

OK I just heard back from them but I am an idiot on this I could use someone to interpret this? It sounds that I can delete something? and do I really Need the Zend Package? anyway, here is what Plesk told me, and I put in one of the results of a command they told me to first run...

I had good luck, My VPS support sent my plesk problem to Plesk, since its a result of an update. anyway. I will report back after its fixed (if they tell me what they did, or if they even fix it) thanks

I will try again with my VPS support, Plesk support will not work cause if I submit the liscence key, it tells me to contact my provider and my provider told me to contact Plesk can't win. When I feel better, as I am ill, I will try support one more time. thanks

sorry, I clicked on the plesk support link and again, I clicked on "get help directly from plesk" and I was taken to a page that said that if I had an issue with plesk, I need to get help from my VPS provider who buys the plesk liscence.

someone long ago told me to also try this command: login as: root root@69.10.138.127's password: Last login: Sun Oct 27 05:57:41 2019 from 201.192.166.147 [root@server ~]# crontab -e --------------------- and to do this: 4. Add the command to dump the result instead of email it (1,16,31,46 * *...

the second command: yum whatprovides /usr/local/Zend/lib/ZendExtensionManager.so gave me this: yum whatprovides /usr/local/Zend/lib/ZendExtensionManager.so Loaded plugins: fastestmirror, security Determining fastest mirrors * base: mirror.its.sfu.ca * extras: mirror.it.ubc.ca * updates...

sorry, I must have missed that the first command: grep -R ZendExtensionManager.so /etc/php.d/ /etc/php-fpm.d /etc/php.ini gave me this: login as: root root@69.10.138.127's password: Last login: Sun Oct 27 05:56:55 2019 from 201.192.166.147 [root@server ~]# grep -R ZendExtensionManager.so...

I found something else, and got the clue from the subject field of all my Hourly notifications which was: Cron <root@server> run-parts /etc/cron.hourly if I go to: etc/cron.hourly there is a file called plesk-php-cleanuper it's contents are: __________________ #!/bin/sh # This purges...

one last question: as I cannot afford to hire someone, and my VPS provider support does not cover this.. as I said before, the file ZendExtensionManager.so does exist in /usr/local/Zend/lib/ but it is all encrypted and unreadable to me, here is another thing I found...... if I go to...

thanks

sorry, I do not know what to do. I see 2 files there that look like they are encrypted, the 2 directories contain sub directories that have php versions that are very old (4.* to 5.1 or so) even though the oldest I use is 5.64) and in Plesk, I disabled those oldest ones and tried to delete...

Hi I went back in and the file does exist in the path of /usr/local/Zend/lib/ below is a screen cap. 2 files and 2 directories the path is shown in the lower left corner

Hi, thanks I tried it without the extra prompt, but got no result, as shown below

thanks Igor, I am not a server IT but I have used ssh before. I logged in as root, and entered the command as you suggested and pressed 'enter' but nothing came up as you can see in the screen capture below, unless I did something wrong? thanks