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We are seeing a consistent problem on one of our plesk servers. When the scheduled backup runs (Set to save locally, databases only). It causes Maria DB/MYSQL memory consumption to jump by several gb. This memory is never flushed or purged. Over a week - This memory use creeps until mysql and...

Hi We are seeing this process on all of our plesk servers. Each server hosts a mix of wordpress and wordpress woocommerce sites with an excellent degree of optimisation on them. 99% of the sites pass web vitals or are extremely close to passing due to design decisions or plugins used...

We are suddenly seeing the mariadb usage hit 41% and mysql memory usage spike and stay consistently high at around 60gb out of our 128gb server. Typically this value should be around 30gb day to day but something is causing the memory useage to spike. We havent made any particular changes. If...

I have a possible security issue when setting a custom plesk URL. We've just moved to a new office and have a new IP address. The server is supposed to be blocked so only us and a few others can reach the Plesk login screen. 8443 is therefore restricted to our IP alopng with 22 and a few other...

Hi we are trying to recover from a malware attack on a specific website (Not one I coded thank goodness!) I am trying to manually replace wordpress files and folders with an original copy from the wordpress repository. I want to do the following in the least disruptive way possible: If I put a...

Is there anything I can do to speed up the Plesk Interface? We have a hardware dedicated server AMD EYPC 16/32 Threads 128gb RAM 960gb NVME Storage The server now has 100 domains on it and the plesk interface has become sluggish the more domains that have been added. The monitoring panel is...

Hi, When I clone a site using WP Toolkit to a new domain or new test area it always strips the www. out of the url in the WP_Options table. For example: https://www.testarea.co.uk/template Will always clone to the non-www version. https://testarea.co.uk/newclientsite Is there a way to...

We use IONOS as our hosting provider and they offer an external firewall to protect the server. We normally restrict the ports below to a range of IP addresses. 22 8443 8445 21 49152-65535 This covers - SSH, FTP and Plesk login attempts before they even hit the server. Are there any possible...

We use WP-Rocket with our Plesk server. We are looking to enable NGINX caching and serve all content via NGINX. WP-Rocket have suggested that the NGINX-Helper plugin has automatic compatibility with WP-Rocket however - They suggest that you have to add additional NGINX settings to allow the...

When using WP-Tookit to take a backup of a site and then restoring it. I have found that it is not deleting files added to the media library after a restoration. For context - I am bulk importing products and files into a WooCommerce site. I create a backup in WP-Toolkit for the specific...

What bots does the enable bot protection in WordPress Toolkit for Plesk actually do? Is it a modification to htaccess? Is it php directives? How can I see this list? Can I edit this list? Seems a bit bold to put an option in for blocking bad bots without any documentation.