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Still having the same issues as of MU 55.

Still having our backup issue on many of our servers after updating to MU 55. There is no included vhost file to extract.

My backups are missing the vhost directories for a few MU versions now including 53 on three of my servers. More detailed information is here. stderr log on MU#53 backup, all vhost directories are missing from backups: 1+0 records in 1+0 records out 31457280 bytes (31 MB) copied, 0.212109 s...

Any news on this? I updated to MU#53 and still have the same issue.

Update: Backups still broken as of MU#55, which is supposed to "fix" the backup manager. Three of our four servers are not backing up the vhost directories when the backup manager runs. This is extremely critical as we basically have no backups on most of our servers at the moment...

In my Outbound Spam filter, it is not classifying anyone unique. Everyone is considered 127.0.0.1. Why? Apr 26 11:28:13 sky ct-milter[2177]: [ASVOD] OUT IP: 127.0.0.1, Sender(Auth): x@x.ca((null)), Spam: Suspect, VOD: Unknown, RefID...

Can you explain how we add custom nginx conf content? Every time I add something it gets overwritten by the update process. Example: ------------------ in: templates/default/domain/nginxDomainVirtualHost.php templates/default/domain/nginxForwarding.php added: include...

I got the crazy idea to try the Plesk 11 bootstrapper repair that for some reason exists on this server, and it actually did things but didn't fix our errors: srv:/usr/local/psa/bootstrapper/pp11.0.9-bootstrapper # dir total 288 -rwxr-xr-x 1 root root 284457 Jun 8 01:44 bootstrapper.sh...

The bootstrapper repair doesn't seem to return anything: srv:/usr/local/psa/bootstrapper/pp10.13.4-bootstrapper # /usr/local/psa/bootstrapper/pp10.13.4-bootstrapper/bootstrapper.sh repair srv:/usr/local/psa/bootstrapper/pp10.13.4-bootstrapper # No log file is returned in the /tmp...

For a while now I haven't been able to select a customers SSL certificate and assign it to their IP in the panel. I can only see the certificates installed on the panel in the drop-down menu. I've just been copying the certs to the panel instead of using them under the clients account lately...

Oh yeah, I've tried some basic things such as: - Restarting PSA - Rebooting the server - Installing Micro-updates (I think they were successful but I can't remember for sure.)

This is totally my fault. We were trying to diagnose a network glitches (long story short) I ended up running killall -9 php to close down 4 php processes that I thought were knocking our office offline (they weren't). Ever since then our control panel wont load, and any Plesk command line...

If any single user of ours decides they want to download a backup of their site, they will click the button and it will start like normal. Most times they will not understand that the server is working on preparing the tar file for them, so they will click the button again, which makes the...

Thanks! :)

Tried a brand new cert on an existing user (he was previously migrated though) and it still wont let us put certs under the user's accounts. This really sucks. Has this been submitted to the devs or anything yet? I haven't heard a peep in regards to this issue from anyone at Parallels.

Good point. It also could be what's causing the issue since that's a fairly new feature and they were mucking around with the whole thing, heheh.

I've never actually created a brand new cert for a brand new client yet. Does that even work? I was wondering if it was purely related to my migrated sites, only because I saw an IP & Cert related error during migration for anyone with a cert.

This is a problem us because we are migrating from a server with certificates stored under the client, to a server where we "have to" move them to the panel instead. Very inconvenient, especially if the problem gets fixed after we move all the certs.

Just bumping this up, not sure if anyone saw it.

Woops, didn't notice the second page. Everything appears to be working now after that fix. Thanks!