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So I wont post my productive space, I've setup a test scenario. My FTP-Server IP is: [2a02:8071:4100::5164:7a8d:33cb:c67] or ipv6.38i.de From the bash of my Plesk-Server this works (with lftp, same with filezilla): lftp :~> open ftp://ftpuser:OQJBrtA8PgVbNnijZ4z2@ipv6.38i.de lftp...

Thanks for your reply. I've tailed (tail -f) the pmmcli.log. And nothing was logged, if I changed the Hostname. It seems that the file is only written if I leave the screen but I can't leave because of the following errors: In case I entered the IPv6 address I got: Server name is invalid. In...

Hello! I've tried to use a IPv6 address as an FTP Backup location. But it seems that Plesk can not handle IPv6 addresses nor resolve domain names with only a aaaa-record (and no a-record). I there any workaround for this issue? Is it planed to fix this in future, because Plesk already supports...

Hi UFHH01, thank you very much! I added /bin/bash as shell, that solved my problem.

Hello, I have created a scheduled task, that should run a php script from my httpdocs directory. When I run the script in the same menu where I created it, it works perfect. No errors. If I run the same script from the list of scheduled tasks, it doesn't work. The same if it runs automatically...

Thanks for your reply. I tried to do so, but the form returns "No valid support code given" (in German: "Kein gültiger Support-Code angegeben"). I've a cloud server at HostEurope, so what can I do?

Hello, maybe this is not a bug, but a poor side-effect, that confuses customers. Steps to reproduce: create a service plan with 1 GB of space and a notification, when 1 GB is reached. add an add-on with 5 GB of space copy 1.2 GB files to that webspace Behavior: the user gets a...

Thanks for your reply. Your KB entry wasn't the solution but brought me up to search for other keywords in the KB, which finally leads me to the solution: http://kb.odin.com/en/127305

Hello bsass, thank you for your hint, but /usr/local/psa/bin/repair -v installation is working proper on another plesk system. It seems that I can't run any plesk command (expect the bash parts, like /usr/local/psa/bin/pleskbackup --help). Today I tried to migrate my data to another plesk...

I tried to run the utility directly with the following error: # /usr/bin/sw-engine /usr/local/psa/bin/repair -v installation Warning: require_once(api-cli/CliUtilityRunner.php): failed to open stream: No such file or directory in /opt/psa/admin/plib/api-cli/repair.php on line 4 Fatal error...

Thank your for that advice! I tried the plesk repair -n which runs well on another plesk system. But here I've no success. It seems like that I can't run any plesk command.. # php -v PHP 5.3.10-1ubuntu3.21 with Suhosin-Patch (cli) (built: Oct 28 2015 01:43:56) Copyright (c) 1997-2012 The PHP...

Even if I got no replies I think this could be a serious problem. I can't access my hosting panel (https://<name>:8443). Only the SSL connection as shown in the browser is established successful. I've no chance for diagnostics, plesk doesn't log anything!! /var/log/plesk/panel.log - no entry...

I've tried to update my odin/plesk installation from 12.5.30 Update 7 to 12.5.30 Update 10. Since that I can't access my 8443 odin panel. My autoinstaller.log was lost during the reboot, but when I start the cmd line autoinstaller the last message I receive is: # tail -f...

Dear Plesk Team, if you go to website & domains and click on a wordpress app installation you got two sections: general and settings (or german: Allgemein und Einstellungen). Then you have four items: E-Mail-Adresse des Administrators (administrators email) wachtwoord (password) Sprache der...

If a backup completed with a warning it's not easy to track back when the failure happened. WARNING: (hosting object 'mywebspace.xxx') Not all the data was backed up into /var/lib/psa/dumps/clients/mywebpace/domains/mywebspace.xxx successfully. For security reasons, backing up is...

Thanks a lot, the problem was fixed in Update 30. Happy new year! http://download1.parallels.com/Plesk/PP12/de-DE/parallels-plesk-12.0-for-linux-change-log.html#1218-u30

Dear Plesk team, I've tried to setup a ftps backup repository. It has always fails with an error: "Transport error: unable to list directory: Curl error: Access denied to remote resource" or in the logs: /opt/psa/admin/logs# cat migration.log (...) Curl error: Login denied [./ftp.cpp:559] The...

You can avoid this problem by inserting values for the affected e-mail accounts. Something like: INSERT INTO spamfilter (username,preferences,reject_spam) VALUES ('name@domain.net','true','false'); You have to repeat this each time, after adding an e-mail account! Please remind that this...