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@aliilia, "Every domain has an unique domain" - that is correct :) I mean that WHMCS and Plesk has a similar "client/domain" structure. One client (with own password) -> many domains. WHMCS has this logic and Plesk has it too. Previous Plesk's WHMCS modules created Plesk's clients with first...

@aliilia, thanks for your reply. I want to clear a details. What whmcs module did you used? 'Plesk10' module (which wasn't provided by Odin)? As i know, there was a strange logic that client was created for every domain (because of unique login/password for every domain). That was reason of the...

@aliilia, WHMCS 'Plesk' module allows you to create one customer with multiply domains. If you want to have a separate users for each domain you should use 'Users' functionallity in Plesk. 1 Login to Plesk as Client -> Go to 'Users' tab -> create appropriate user. But there is no way to use...

@aliilia Hello, i've tested your case on our test installation (12.5 and WHMCS 6). First of all, i've created a customer with subscription in WHMCS and tried to provision to Plesk. Next, i've created a second domain for this customer. Next I was going to 'Services' -> 'My services' after i...

@Reqlez, please, check your config for a invalid UTF8 sequences / codepoints in wp-config.php of your's WordPress instances.

@Ivo, Plesk allows you to enable/disable sendmail for a certain system user. I've checked your steps for certain OS and Plesk version and couldn't reproduce the problem. I've created a subscription jsmith.com with qwerty@jsmith.com email address. Next i've changed (disable sendmail) Outgoing...

@H9k, sorry for delay. I have checked your config on test environment and reproduce the problem. After it i installed an italian WordPress (latest version 4.3.1 - https://it.wordpress.org/) manually, configured it and applied 'Security keys' checker. The checker applied successfully and...

@H9k, Seems like, call wpmng --user=foobar --php=/usr/bin/php5 -- --path=/var/www/vhosts/foobar.tld/httpdocs security-keys fix_keys broke wp-config.php by somehow. This is not reproduced with default wp-config.php after WordPress installation (via WP Toolkit or manually). Is this config file...

@Sam1234, Seems like, Hostname and Ip Address. But best practice is to get ip from error message Error message: Unable to get IP ID by address' xx .xx.xx.xx (Server Public IP address) 'from db. And compare it with settings on WHMCS -> Edit Server. I'm pretty sure that this will be a Ip Address...

@Sam1234, As i know that ip address in Amazon AWS could be changed after some actions. For example, stop and restart instance. It'll change ip address in plesk's database. You need to run: # plesk db Then you should get a list of ip addresses: mysql>SELECT * FROM IP_Addresses; Then you...

@H9k, Have you tried to go to th detail's page of WordPress instance in WordPress Toolkit before you apply "Security Keys"? Have you any error messages there or everythins is fine? Any way, please, enable debug log in plesk by using this article - http://kb.odin.com/en/120101. Of course, if it...

@Joe Deegan, Sorry about mention 12.5, i forgot that you have a 12.0.18. Your issue seems very strange, because KB article proposed by IgorG should helped you. Seems like you have an package with name 'osTicket'. You can check it by following steps: # plesk db Then check that record exists...

@vuong184 This code means "file exists". In most cases the directory contains some MySQL file that MySQL doesn't feel about deleting. Such files could have been created by a SELECT ... INTO OUTFILE "filename"; command where filename had no path. In this case, the MySQL process creates them in...

@ReinerR, also you can enable plesk's debug by using this KB http://kb.odin.com/en/120101 with the following settings: ; Enable logging of external utilities calls show.util_exec = on ; Enable logging of stdin and stdout for external utilities calls (do not use in production environment)...

@Joe Deegan, You can find an error text in debug log (/usr/local/psa/admin/logs/panel.log) . May be you should enable it first by using this article - http://kb.odin.com/en/120101 Also we have an Plesk Self Repair Utility. You can read a guide about it there...

Please, could you write the full log entry about this php expection in panel.log? There is no error message which could help to find the problem.

Could you please post the code of the broken functions.php? It helps to understand a reason why this error happened. My guess that this file has some short php open tag <?' with ?>. So Plesk thinks that count of open tags ?php more than clsoe tag ?> and add only `remove_action('wp_head'...

What version of WordPress do you have? And what themes? I've checked it on WordPress 3.8.2 and 4.0.1 with default set of the themes and everything works fine. The script adds the following lines in this case: <?php remove_action('wp_head', 'wp_generator');