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Hi Guys, I have a 2-server set-up where the primary server's whole-server back-up is copied to the secondary server nightly, and a restoration triggered manually. However, the restoration on the secondary server invalidates the SSL cert for Plesk access and requires logging via IP address to...

Hi All, I'm unable to edit certain files (e.g. wp-config[dot]php) via the File Manager in Plesk, regardless of file permissions. The issue is covered in the below post, and indicated as resolved by PPPM-12921 (dating back to 2021), but it's persistent for me (i.e. file just loads endlessly)...

We have an established site that have been returning errors since an nginx restart. The homepage loads fine, but any sub-page / post returns a 404. Logs showing entries like e.g.: (nginx error) 23886#0: *1 "/var/www/vhosts/working.dir/example.com/whats-on/index.html" is not found (2: No such...

Hi Folks, Every so often I need to completely clear out all existing WP installations on one of our back-up servers. When I'm in the WordPress Toolkit interface, then multi-select just a few installations and then hit the remove button, I get the following error: Removing installations...

Hi Guys, I've recently spun up two new VPS servers (Ubuntu 18.04.4 LTS‬ + Plesk Obsidian 18.0.28 Update #3) and the Watchdog function is enabled. When a watchdog security scan is run the system returns a warning saying "Considerable existing/potential security problems were detected in the...