• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. W

    Issue Mails not configurable anymore

    Hi there, I'm running Plesk Obsidian Version 18.0.63 Update #1 with Ubuntu 20.04.6 LTS. Today I've seen that I've I go to a subscription > Mail I cannot create Mailboxes/Users anymore. All settings are gone, expect Track Email Delivery. That's really bad. If I login via SSH I can see all the...
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    Issue Formatting of notifications (linebreaks, ...) is purged by Plesk Obsidian

    Hello, under Tools and Settings > Notifications I've created custom notifications with linkebreacks and other formating options inside. With the Upgrade from Plesk to Plesk Obsidian my complete formatting is purged and the notification and the text is send only with spaces. Notification...
  3. W

    Backup Manager DNS Resolution Problem

    TITLE: Backup Manager DNS Resolution Problem PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, Version 17.8.11 Update #46, Ubuntu 18.04 PROBLEM DESCRIPTION: I can't setup a remote location under FTP Storage Settings with a domain which is not hosted locally. It got the error: I've...
  4. W

    Issue Backup Manager - DNS resolution problem

    Hello community, I want to setup a remote ftp storage for plesk backups. I've the same configuration already succcessfull running on another server. So this is a bit strange.... Under FTP Storage Settings I insert the servername which is NOT the local hostname and also the user credentials...
  5. W

    Issue Can't use IPv6 address for backups

    Hello! I've tried to use a IPv6 address as an FTP Backup location. But it seems that Plesk can not handle IPv6 addresses nor resolve domain names with only a aaaa-record (and no a-record). I there any workaround for this issue? Is it planed to fix this in future, because Plesk already supports...
  6. W

    Scheduled Tasks - PHP script doesn't work

    Hello, I have created a scheduled task, that should run a php script from my httpdocs directory. When I run the script in the same menu where I created it, it works perfect. No errors. If I run the same script from the list of scheduled tasks, it doesn't work. The same if it runs automatically...
  7. W

    Wrong calculation and notification while using service plan add-on

    Hello, maybe this is not a bug, but a poor side-effect, that confuses customers. Steps to reproduce: create a service plan with 1 GB of space and a notification, when 1 GB is reached. add an add-on with 5 GB of space copy 1.2 GB files to that webspace Behavior: the user gets a...
  8. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    I've tried to update my odin/plesk installation from 12.5.30 Update 7 to 12.5.30 Update 10. Since that I can't access my 8443 odin panel. My autoinstaller.log was lost during the reboot, but when I start the cmd line autoinstaller the last message I receive is: # tail -f...
  9. W

    Mistake in german translation

    Dear Plesk Team, if you go to website & domains and click on a wordpress app installation you got two sections: general and settings (or german: Allgemein und Einstellungen). Then you have four items: E-Mail-Adresse des Administrators (administrators email) wachtwoord (password) Sprache der...
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    Track back backup warnings

    If a backup completed with a warning it's not easy to track back when the failure happened. WARNING: (hosting object 'mywebspace.xxx') Not all the data was backed up into /var/lib/psa/dumps/clients/mywebpace/domains/mywebspace.xxx successfully. For security reasons, backing up is...
  11. W

    Problem with FTPS backup repositories (incl. workaround)

    Dear Plesk team, I've tried to setup a ftps backup repository. It has always fails with an error: "Transport error: unable to list directory: Curl error: Access denied to remote resource" or in the logs: /opt/psa/admin/logs# cat migration.log (...) Curl error: Login denied [./ftp.cpp:559] The...
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