• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    HostingSecurity.exe command --update-domain-security not supported

    How can I apply a security template is Plesk 12? In plesk 11, the following command worked... "%plesk_bin%\HostingSecurity.exe" --update-domain-security "--vhost-name=domain.co.uk" "--add-template=C:\plesk-security-templates\my-template.xml" "--user-name=domainuser" ...but in Plesk 12 it...
  2. J

    Wordpress install: The 'mysql' extension was not found

    Running Plesk 12.0.18 on Windows 2012 I create a new domain then use Plesk Applications tab to install Wordpress. It shows the message: Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem. Requirements PHP...
  3. J

    Settings that Plesk does NOT backup up & restore

    After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g. skeleton (vhosts\.skel folder) php.ini (\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP5* folder) Default site (vhosts\default...
  4. J

    Restore error: There is not enough space on the disk

    When restoring a backup on Plesk 12, the error below is generated for some sites and the sites are only partially restored. Although the message talks about disk space, there is in fact plenty of free disk space - i.e. many GB. The backup was created on Plesk 11.5. The restore on Plesk 11.5...
  5. J

    How to run a task after the scheduled backup

    Hi Is there a way to run an additional task after the scheduled backup has completed? I this case, I want to copy the backup off-site. I can't use FTP, otherwise I'd use the built-in 'Personal FTP Repository' feature. (See Rsync, Amazon S3, Rackspace cloud files, etc) I could just create a...
  6. J

    cURL error description: transfer closed with outstanding read data remaining

    Hi I get a notification email... Unable to update . An error occurred while processing your key. You can try updating it later. ...so I log into Plesk license management and click 'Retrieve Keys'. The following message is displayed: Unable to connect to license server...
  7. J

    Limit notification emails to a specific administrator

    The 'Additional Administrator Accounts' feature enables a Plesk login to be created for each administrator, so they don't have to share a login, which is good practice. However, Plesk sends notification emails (e.g. Notification of problem domains) to all the administrators. How can we...
  8. J

    Restore doesn't restore file system permissions

    If you are using Plesk 10.4 backup & restore as a disaster recovery strategy or to migrate to a new server, you could have problems if you try to restore on another Plesk 10.4 server. File system permissions are not restored even though they were set via the Plesk file manager or via the...
  9. J

    subscription.exe can't set multiple open_basedir paths

    The command-line utility subscription.exe can be used to set per-site php.ini settings, including open_basedir. See http://download1.parallels.com/Plesk/PP11/11.5/Doc/en-US/online/plesk-win-cli/index.htm?fileName=25738.htm A typical use would be to enable access to multiple folders e.g. both...
  10. J

    HostingSecurity.exe requires undocumented parameter

    OS: Microsoft Windows Server 2008 R2 Service Pack 1 Panel version: 11.5.30 Update #41 Runnning HostingSecurity.exe fails with a message saying that the --user-name is required... "C:\Program Files (x86)\Parallels\Plesk\admin\bin\HostingSecurity.exe" --update-domain-security...
  11. J

    Command-line for file manager?

    What is the Plesk command-line equivalent of setting folder permissions via the file manager in the control panel GUI? Everything in the control panel has a command-line equivalent, right? When a lot of intricate file & folder permissions need to be set, this task needs to be scripted using...
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