• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Issue Plesk update failed : mysqldump: Couldn't execute 'show create table `general_log`'

    Hello Since a few days autoupdate fails with the below error Any help would very much appreciated ======================================================== Version Plesk Obsidian v18.0.38_build1800210913.22 os_Ubuntu 18.04 OS Ubuntu 18.04.6 LTS 10.1.48-MariaDB-0ubuntu0.18.04.1 - Ubuntu...
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    Question ModSecurity: Input filter: Failed writing 8192 bytes to temporary file

    Hello Since two days I'm encountering problems uploading files especially zip files here is below a part of modesc log. Thanks for any help Cheers ============================== --ec5c6824-H-- Message: Input filter: Failed writing 7991 bytes to temporary file (rc 5057). Apache-Error: [file...
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    Resolved Hourly ftp backup using pleskbackup utility not working

    Hello I have tested hourly backup using pleskbackup utility based on this Article How to create hourly backups in Plesk My goal is to backup hourly to an ftp server, I'm using the following command : /usr/local/psa/bin/pleskbackup --domains-id 2 --output-file=ftp://myserver.tld/bak/folder...
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    Resolved Error while loading shared libraries libGeoIP.so.1: invalid ELF header

    Hello Since two days I have the following email from my server : Some problems occurred with the System Updates tool on your server ..... Please resolve them manually. Reason: 2018-09-22 04:39:22 INFO: pum is called with arguments: ['--update', '--json'] 2018-09-22 04:39:29 INFO: no packages...
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    Question Migrate to plesk from webmin/virtulamin

    Hello I have actually in charge a server running under CentOS Linux 7.4.1708 and managed with Virtualmin - Webmin 1.881. I would like to switch to plesk onyx and wondering if someone already did that. What is the best way to do that without any service interruption. Best
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    Black list in Spam Filter Settings not working

    Hi I added a new adress in Black list in Spam Filter Settings (Home > Tools & Settings > Spam Filter Settings), but it doesn't seem to work. I want to filter this kind of adress : any-spam@sudomain56.spammer.com I used this syntax *@*.spammer.com without succes. Am I using the right...
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    Empty Health monitor

    Hi I had since few weeks zero values for cpu, memory ...etc I found and applied this http://kb.parallels.com/en/114307 , but now I have a blank page Thanks for any help Regards -------------------------------------------- Version Parallels Plesk Panel...
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    Update plesk 11.0.9 to 11.5.30 - licence Check failure

    Hi I tried to update plesk from 11.0.9 Update #59 to 11.5.30 (from plesk panel) but I'm getting the below errors : Error in execution of '/root/parallels/PSA_11.5.30/plesk_getkeyinfo.sh' Failed to check whether a new license key is available. Error in execution of...
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    Panic or segfault in Samba

    Hello Since 2 months I'm getting (sometimes) the following message by mail : Panic or segfault in Samba The Samba 'panic action' script, /usr/share/samba/panic-action, was called for PID 11350 (). This means there was a problem with the program, such as a segfault. However, the executable...
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    Synchronization Failure since mu #41

    Synchronization Failure since mu #38 I'm encountering a very big problem since last mu #38 because I can't synchronise properly my websites. With this service plan php is enabled and set to be run as Apache module but on each synchronisation I have the below message : Synchronization...
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    Magic quote gpc disabled since yesterday ?

    Hi I have a big problem since yesterday's mu. magic_quotes_gpc seems to be disabled. I checked PHP version 5.3.3-7 which is < 5.4.0 , so can't really understand what's happening. Any idea about the reason of this behaviour. Thanks for any help ---------------------------- Panel...
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    Can't remove SNI SSL from client subscription panel

    Am I doing something wrong ? Is it an known issue ? Is there a way to remove this certificate from the client's panel straight from Plesk ? Or should I follow the method used in this thread http://forum.parallels.com/showthread.php?t=209929 Best Regards PRODUCT, VERSION, OPERATING SYSTEM...
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    Connection failure from iOS mobile application

    Any Help would be much appreciated. Best regards PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version Parallels Plesk Panel v11.0.9_build110120608.16 os_Debian 6.0 OS Debian 6.0.4 Panel version 11.0.9 Mettre à jour #7 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Can't...
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    Parallels Premium Antivirus License Problem after MU24

    Hello I purchased a Plesk Panel Powerpack via my Hosting Provider. After updating Plesk Panel to 10.4.4 #24 I discovered that Parallels Premium Antivirus is no more active. When I went to Home > Tools & Settings > License Management > Additional License Keys but can't find any license of...
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    Dr Web sending lot of emails

    Any Help would much appreciated. Best regards PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE OS Linux 2.6.18-028stab070.7 Panel version 10.4.4 Update #6 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Since this morning Dr Web is sending a lot of email ~5 emails/second Stopped...
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    High Memory usage since 10.4 upgrade

    Hi I noticed that Memory usage increased for about 20% since I've upgraded plesk last friday, usualy 850Mb average, actually 1.1 Gb (see screenshot below). No sites added, no settings modified, no "strange" activities. Is it a known problem, or do I have to investigate further...
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    Regular Server crash

    Hi I'm encountering big peroblems with a fresh installed plesk server, updated from plesk 9.3.0 to 9.5.1 then 9.5.2 running debian Lenny 5 and PHP Version 5.2.6-1 Version Parallels Plesk Panel v9.5.2_build95100504.17 os_Debian 5.0 OS Linux 2.6.18-028stab068.9 Looking into...
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