• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. EnriqueR

    Issue Remote FTP Backup fails

    Since the last update, the Backup manager via FTP remote storage configuration no longer works for me. It returns the following error message. I have checked the FTP server and it is OK. I am sure of this because I have 3 additional Plesk servers using the same type of backup and they can access...
  2. EnriqueR

    Question Incoming mail is stored in Junk folder

    I have 2 emails on my Plesk server from 2 different domains. When I send a message from user@domain1.com to user@domain2.com, the message is stored in the Junk folder. I have tried sending messages from another email account type user2@domain1.com to the same recipient user@domain2.com, and the...
  3. EnriqueR

    Issue Postfix malfunctioning

    My Plesk server suddenly alerted me to a mass mailing via an account correo@email.com. I went into the maillog file and saw that it was triggered by the following line: Nov 25 08:31:27 servidor postfix/smtpd[2264977]: 82EF8863DF: client=localhost.localdomain[::1], sasl_method=PLAIN...
  4. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    The new dashboard graph on the home page that shows CPU usage keeps loading endlessly, displaying the message 'Data will be prepared in a few minutes'. I've tried disabling the CPU usage module, but it still doesn't appear. I've looked at Grafana's Monitoring system, but that graph does work...
  5. EnriqueR

    Resolved Problem when migrating subscription. Unhashable type list

    When I use the ‘plesk migrator’ system to move a subscription from one Plesk server to another, I get the following error. The error appears whenever I try to migrate it. The hosting has a web portal developed in Wordpress, I don't know if this is the reason or not. Can someone help me to...
  6. EnriqueR

    Issue Error in migration due to SQL problem

    I have a server running CentOS 6.10 Plesk Obsidian Version 18.0.31 Update 3. I want to migrate all subscriptions to another Server running Ubuntu 20.04.5 Plesk Obsidian Version 18.0.46 Update 2. The problem is that when I give new migration, when trying to connect to the CentOS server, I get...
  7. EnriqueR

    Issue Fetch configuration data from Plesk servers stucks

    I am trying to migrate some subscriptions from a Plesk server with CentOs 6 to another with CentOs 8, but it gets stuck in step 'Fetch configuration data from Plesk servers' and never finish. All Plesk are updated to the latest version. If I want to eliminate this migration I have to restart...
  8. EnriqueR

    Question Enable Proftpd mod_deflate

    How can I install and enable the proftpd mod_deflate extension to use z mode? As I understand proftpd works through xinetd. I've been looking for a way to activate it, but I have not found anything.
  9. EnriqueR

    Resolved Remove damaged Wordpress instance

    I have a Wordpress installation that I deleted manually because we no longer use it, but in the installations panel of Wordpress it still appears as a damaged installation, and will not let me delete it because the selection tab is disabled. How can I delete this instance of Wordpress that no...
  10. EnriqueR

    Resolved Update OS Vendor PHP version

    I have Plesk 17.0.17 under CentOS 6.2 My OS Vendor PHP version is 5.3.3 How can I upgrade this version to at least 5.4? I know there is a way to install additional versions, but what I want is to update the OS Vendor version. It's possible? How should I to proceed?
  11. EnriqueR

    Question Mail Limits

    I have a question for when the mail limits option is enabled: When the established limit is exceeded, what happens to the following messages? Are they rejected by the system or added to the message queue?
  12. EnriqueR

    Issue Named attack

    I am having a problem with my Plesk server since for a few weeks it is being attacked using brute force in named. I have noticed that in the file '/var/log/messages' the following line appears thousands of times: Nov 22 16:43:04 myserver named[571]: client x.x.x.x#49784: query (cache)...
  13. EnriqueR

    Resolved Migration error same client

    I am trying to migrate a subscription from a Plesk VPS 12.5.30 to another Plesk VPS 12.5.30, but it gives me error in the migration. I think the problem can come in that a few days ago I did a migration of a subscription that belonged to an X client and today I'm doing another migration from...
  14. EnriqueR

    Question Relay redirected email

    I have the system set so that when the customer sends an email, postfix send messages from certain sender domains by an external system relay. The problem is that when I set up an email to be forwarded to another email account, eg Gmail, the system does not use the relay system to send it...
  15. EnriqueR

    Resolved Update error

    When I try to update my Plesk Panel, out the next error: The Yum utility failed to install the required packages. In command line, the yum command out this error: http://apt.sw.be/redhat/el5/en/x86_64/rpmforge/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned...
  16. EnriqueR

    Undelivered Mail Returned to Sender SPF problem

    I have a VPS linux server with 3 IPs. When I send a message to some domains, if sender server have activated the SPF system, it returned messages saying that the sender IP does not match the domain. This of course is true because a VPS server, domains share IP. Currently I have a domain DNS TXT...
  17. EnriqueR

    Default config additional PHP

    Thanks to the further improvement of Plesk, we can now choose different versions of PHP. When I choose a different PHP version for my subscription in 'PHP setting' appears a default values for each variable. I modified the value of some variables in path /opt/plesk/php/5.6/etc/php.ini, but...
  18. EnriqueR

    APCU in PHP 7.0

    Because the new version no longer support PHP APC (becouse it has OPCache), I uninstalled APC and I installed APCU. This works correctly in the system, but in the PHP 7.0.1 version installed by your auto-installer does not work. Could you please tell me how to activate this package in the PHP...
  19. EnriqueR

    Apache, FastCGI and APC

    As I am sure you will have noticed, to activate the APC cache tending FastCGI module, APC processes are constantly reset. Is there any way to configure FastCGI module for the APC is not constantly reboot? For this problem every 30 seconds or so a new APC process is generated, returning to cache...
  20. EnriqueR

    Fail2ban with geoiplookup

    The system fail2ban installed with Plesk is perfect for ban injections, but the stored IP hardly gives any information. Is there a way to activate geoiplookup to display additional information about the banned IP? It would be great to enable. A perfect tool.
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