• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    None of the authentication methods supported by this client are supported error

    In the last few days I've had complaints from clients that they can't send out email. It used to work fine before, but it probably broke on one of the latest updates. They get the following error message on their Outlook: "None of the authentication methods supported by this client are...
  2. J

    FTP passive mode not working with Plesk Firewall

    By default, FTP passive mode doesn't work with the Plesk Firewall. To work around that on RHEL/CentOS/CloudLinux you need to edit /etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp" It would be better to have an option in the...
  3. J

    Disable "Parallels Panel was successfully updated" emails

    Is there a way to disable the "Parallels Panel was successfully updated" emails? I've already went to the Scheduled Tasks, and changed Scheduler notification to: Do not send, but it didn't make any difference on both the general Scheduled Tasks and on the individual tasks.
  4. J

    Search usability improvements

    1. When searching, the order result is not always logical (subdomains appear before the domain name, domain aliases appear before the main domain name, substrings appear before full matches). It's better to first show in the list results that match the start, and later substring search. 2. When...
  5. J

    Domain aliases can't do a 301 redirect

    One of the very useful features in Plesk 11.5 is the option when adding a new domain alias to "Redirect with the HTTP 301 code". However, that option is not available if web hosting is disabled (e.g. because it's hosted on a different server, which might not be able to do the 301 redirects)...
  6. J

    Bug: Error message when changing hosting type to No web hosting

    In 11.5.30 Update #11, When I create a new customer, and then change the hosting type to No Web Hosting, I get the following error message sometimes: Error: Domain Service Web not exists: domain=example.com, id=337 This happens only the first time when changing the hosting type, on...
  7. J

    Frames in the interface

    Frames? Really? In 2013? They were bad idea in 1996, they're still present in the latest version. http://www.nngroup.com/articles/why-frames-suck-most-of-the-time/ They are awful for usability. Are there any plans to fix it in the next version of Plesk?
  8. J

    Bug: CNAME causes "Incorrect combination of DNS records is present in the DNS zone"

    I have a domain example.com, and a domain alias (only Web service is aliased) example.net When I try to add a CNAME record on example.net that is different from the one on example.com, e.g.: dns --add 'example.net' -cname 'mail' -canonical 'mail.example.com' I get the following error...
  9. J

    No indication of domain mail status

    A small usability issue: In the mail tab, there's no way to see whether mail is enabled or not for the domain. You have to click on "Change Settings" to see the status.
  10. J

    Change Reseller

    There are several ways in which the reseller part is not usable: * There's no way to change under which reseller the customer is under. The way this should be implemented is that when you click on a customer, there should be a "Change Reseller" button on the toolbar. This should behave...
  11. J

    Subdomain is pain

    Plesk's subdomain handling is pretty awful. Let's say I create the subdomain subdom inside the example.com subscription (i.e. subdomain.example.com). When I look at the Plesk domain structure, it always creates the subdomains folder, e.g. /var/www/vhosts/example.com/subdomains A...
  12. J

    Support for RHEL 6

    The long awaited RHEL 6 has finally been released after almost 4 years from the previous version. RHEL 5 mainstream support will end in only 3 years time (March 31, 2014). So any new Plesk server that I install will become unsupported in 3 years time. A shared server with hundreds of users...
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