• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. jola

    Resolved php-fpm.service from OS vendor shows failed state

    I'm setting up a new Plesk server and when I searched for potential problems I discovered that the php-fpm from the OS vendors gets a failed state: The Plesk php-fpm83 is running well, but the OS fails. I do not think the OS is needed and I tried to disable the OS php-fpm by running...
  2. jola

    Issue Firewall stops working

    Two of my Plesk based web-servers have recently had problems with the Plesk Firewall. For some strange reason the firewalls have stopped working. It is difficult to notice when this happens. Fortunately I have an ISP that sends me a warning email if I have an open Port 111 to the Portmapper...
  3. jola

    Issue Plesk webserver inaccessible

    All of a sudden my Plesk webserver is inaccessible. None of the websites hosted on it are working, email IMAP is also not responding, and I can not reach my :8443 plesk login page. This is Plesk Obsidian (latest version) running on a Centos 7.9 ELS server. I can login via ssh. When I check the...
  4. jola

    Issue s-nail: -s: normalizing away invalid ASCII NL / CR bytes

    When I login via ssh to my Plesk server I now get the following error message displayed: s-nail: -s: normalizing away invalid ASCII NL / CR bytes I recently upgraded to Obsidian 18.0.66 and this is on an Centos 7 ELS server. Anyone have any clue what might be causing this error message? The...
  5. jola

    Forwarded to devs Atomic ModSecurity ASL errors

    TITLE: Atomic ModSecurity ASL errors PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.8.11 Update #18, CentOS Linux 7.5.1804 PROBLEM DESCRIPTION: Starting this night I started getting error emails every hour from Cron on my Plesk server. I am running the latest update both of...
  6. jola

    Issue Atomic Professional ModSecurity Updates Broken

    I purchased the advanced Atomic ModSecurity updates from the Plesk store. Everything installed well and seems to be running as it should. However, the updates are broken. Every day I get an error saying that the update of the ModSecurity Atomic filter rules failed. Anyone know how to solve this...
  7. jola

    Resolved Upgrade to Onyx from 12.5 failed

    My upgrade from 12.5 to Onyx failed and I had to restore a backup to get my site up again asap. Please see the last part of my error log below where the errors are shown. Anyone have any clues on why this upgrade failed? Thanks in advance! - Jonas == Upgrade log == [2017-03-17...
  8. jola

    Plesk on Centos 7.2

    We just updated our Plesk 12.0.18 servers to the just released Centos 7.2. So far everything seems to work well. I will report any issues here. If anyone else has any problems running Plesk on RedHat/Centos 7.2 please let me know.
  9. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    All of a sudden my ModSecurity in Plesk 12.0.18 Update #71 has stopped working. I am on a box running CentOS 7.1. First I had some ModSecurity key rule set update error shown in Plesk. I found some document that recommended me to remove and reinstall ModSecurity, which I have done. Now when I...
  10. jola

    10.3.1 upgrade problems

    I am having problems upgrading Plesk 10.2 to 10.3.1. At first I could not get the upgrade to work. Then, I finally managed to make it run. The upgrade reported success but then when I logged in to plesk it said components needed updates. The component that needed updates was: "Different...
  11. jola

    qmail problems - "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"

    I am having problems with qmail failing to deliver some mails. I have upgraded to plesk 10.2 and I'm not sure if I had this problem before the upgrade. Most addresses work, but some fail, with the following error message from qmail: "Sorry, I couldn't find a mail exchanger or IP address...
  12. jola

    Mail Problems - Reverse DNS for Different IP Missing, Causing Bounces

    I am having problems with mail on my new plesk 10.1 installation: I have two IP based sites setup in my plesk, lets call the two IP numbers IP_1 and IP_2. When I send out email from the first IP_1 site some foreign mail servers reject my messages and qmail tells me the reason is that I lack a...
  13. jola

    sa-learn constantly running, taking too much CPU load, and memory underutilization

    I recently launched a large website on a brand new virtuozzo + plesk environment. We are having problems with memory underutilization (6 gig available and only 0.4 gig is allocated) and CPU overload (above 5 under load). I'm not sure if this is related to plesk or to the virtuozzo container...
  14. jola

    Problem with cgi/perl scripts

    I am migrating a large site to plesk and we are having big problems to get cgi/perl scripts to work. At first we thought the problems might be because we were using the old Plesk 8 version. We only ran Plesk 8 because we wanted to use the migration manager available only in Plesk 8. However, we...
  15. jola

    perl problems when migrating to plesk

    I am migrating a large site to plesk. Most of my perl scripts are not working under plesk. I have tried to debug this and have noticed several problems, here is an example: A have written a test file called bar.pl that contains: #!/usr/bin/perl print("Content-type: text/plain\n")...
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