• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    [PPP-18396] Backup error, when hosting type is set to forwarding

    When setting the hosting type to "forwarding" and then create a backup the error will be: backup_restore_helper utility returned incorrect result. Web settings, composer instances, scheduled tasks and database users have not been dumped. Please, contact your service provider Switching back the...
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    Scheduled Backups List - status wrong

    My backup jobs are all running without errors, but the scheduled backup list only shows "never" in the "last run" field. I removed it and installed it again, but the error is still there. OS: Ubuntu 12.04.5 LTS Plesk version12.0.18 Update #33, last updated at Jan 31, 2015 02:30 AM
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    Unable to install magicspam

    When trying to install magicspam (magicspam-plesk-1.0.8-1.1-precise64-postfix.amd64.deb) in the extensions management I get the following error: Error: Unable to install the extension: Unable to install the module package file OSUbuntu 12.04.5 LTS Plesk version12.0.18 Update #18, last updated...
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    Problem: No backup/migration of data stored in roundcube

    Ubuntu 12.04.4 LTS Panel version 11.5.30 Update #45 The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server...
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    Statistics wrong

    After upgrade to Plesk 11 and activation of nginx the user statistics from awstats were wrong. Normally there were round about 300 users a day and now 1 - 10 per day. They were located from localhost (I think it comes from nginx activation). Even a complete new installation of Plesk 11 and nginx...
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