• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Red question Mark next to subscriptions

    Hi, We have got red question marks next to a couple of subscriptions on our panel. The Billing Manager looks alright but these 2 subscriptions have the red question marks. Could anyone please help us with this? Thanks.
  2. S

    Sync Problem between CBM and Plesk Panel 10.4.x

    Hi, we are stuck with a problem in the Plesk Panel and CBM sync for hosting packages. We registered a new customer in Billing Manager and it did not sync the hosting package. When we tried to find out more about the error, we saw this in the MBAPI Command Output ProcessPanelCommand: Unable...
  3. S

    Problem with the Online Store

    Hi All ... we have created an online store from CBM 10.4 and it seems to work fine. The problem that we have is that at the stage where the registration takes place and the customer enters the details, the taxes go zero after that. So let's say a product is priced at $10 and with tax it is...
  4. S

    SSO not working after Upgrading to 10.4

    Hi, we recently upgraded to version 10.4 from 10.3 and now the SSO is not working. There are 2 symptoms: 1) It would not let us move from Panel to Business Mgr. Just keeps on prompting for a password. 2) A customer is trying to logon and gets stuck at sso/api.php and it keeps on going for a...
  5. S

    Plesk not creating Smartermail IIS bindings

    Hi All, We have a Plesk Panel 10.x setup with Smartermail 8.x running under IIS 7.5 ... The problem that we have is that whenever we add a new package to the Plesk, the website is successfully created under IIS, however the SmarterMail site in IIS doesnt update the IIS bindings with...
  6. S

    DNS Zone Transfers

    Hi, We have plesk running with Microsoft DNS as master for any domains created in the control panel. We need these domains to automatically sync with the secondary slave servers. One of the slave servers is a Windows DNS server which is a part of our AD (Plesk server is not a part of AD)...
  7. S

    FTP access problem

    Hi, We have setup the Plesk 10.3.1 on our Windows 2008 Server and things seems to be fine except for the FTP. When we setup a client and create a username, the FTP works only with servername/username. Only using the username does not work. It gives an error 530. Could you please suggest...
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