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I have searched endlessly for a walk-through on how to upgrade the version of PHP packaged with PP 11.5.30. OS is Ubuntu 10.04.4 LTS At present, the installed version of php is 5.3.2-1ubuntu4.17. I'm not looking to upgrade PP to 12 yet, as I want to let any initial upgrade issues settle...

Hi, Qmail - Plesk 11.0.9 MU#35 Is there a way of adding an email signature to all emails sent from a specific domain - similar to the way Exchange Server can achieve this? I have a company that has around 30 mailboxes that would like to add a "company-wide" signature to all of their...

I have installed a new default self-signed cert on the server. I hope I'm not missing anything, but is there a quick way to assign it to all subscriptions so I can remove the expired certificate? I have already selected the new cert as the default for new subscriptions. Many thanks. Dave

I am trying to add a domain alias to an active subscription, but am getting the following error: Error: DNS record does not exist. I have disabled the subscription and re-activated it - no change to error. I have turned off the DNS and turned it on again, also no change to error. When...

I am currently unable to activate a new firewall configuration from within the Plesk UI. I have set the samba ports as accepted within the /usr/local/psa/var/modules/firewall/firewall-active.sh file and restarted networking services. I have also run the sh script from an ssh session. I...

I'm having a problem applying a change to the firewall through Plesk Panel. I am specifically trying to open the Samba ports to setup a network share. When trying to apply the new configuration, I am unable to reconnect to Plesk Panel. All is fine after restarting psa in SSH, however, the...

There seems to be a fair amount of talk in relation to not being able to extend subscriptions after the service plans' default expiration period. This is a problem for anyone that uses Plesk panel for hosting a small number of "personal/private" websites, for friends for example. A number...

Is there currently a way in PP to limit the size of a customers MySQL Database? I had a customer that was collecting visitor stats for a CMS website by using their MySQL database. The database had grown to a stupidly large size, consuming the subscriptions allowed disc space. The customer...

Is there a way to create a server-wide user role so that all subscriptions have a custom-created user role? Rather than having to create this user role for every subscription? Any help appreciated! Dave

I'm not sure if I'm being stupid and missing something really obvious, but how do I extend a subscription expiry date by a year. I'm not using Business Manager as my Plesk is provided by my VPS host and can't see a way of extending an expiry date without locking the subscription. I've got...

Is there a way to change a subscriptions setup date to ensure that the subscriptions can be synced to a hosting plan yet have the correct expiry date. As I have moved a number of my clients hosting packages to my Plesk VPS, I need to ensure that they have a certain expiry date. I don't really...

Hopefully, a simple config option that I've missed! Is there a way that I can force a domain to use https? Any help appreciated! Dave

Hi, Manual backups have just started failing. I am receiving the following issue: <?xml version="1.0" encoding="UTF-8"?> <execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-09-29-163936.623/migration.result"> <message...

Is there a way to reset the subscription first login page. I have logged into a new customers subscription to check various functionality, so the first login data collection screen will obviously not display the first time they login. Is there a way to reset this? PSA database? Many...

I am receiving the above error when trying to enable WatchDog monitoring. I have tried: # /usr/local/psa/admin/bin/modules/watchdog/wd --start-wdcollect and received: "Wdcollect service does not respond. Refer to Parallels technical support for help", the same error as in Plesk...

For some strange reason I have just started receiving the following cron report to the root user email address: From: Cron <root@admin> cd / && run-parts --report /etc/cron.hourly run-parts: /etc/cron.hourly/ctoblogs exited with return code 127 Does anyone know what this cronjob is...

Hopefully a simple one for someone who knows how! I'm looking to have a generic welcome email in every mailbox once it's created. I know it would be easier to send an email to each new mailbox, but this depends on DNS resolution working correctly. Is there a mail directory template that I...

I have installed a third party webmail solution in /var/www/<directory> My question is how can I integrate this into Plesk so my clients can select it as their webmail option. I can only add a URL into the "Register Additional Webmail" page. I'd rather not remove atmail or horde from...

I currently have domainkeys active for both incoming and outgoing email from my Plesk VPS. I have been using the following test service to ensure all my spf/dk records are working: check-auth2@verifier.port25.com BTW, for anyone wanting to test email services - just send an email to the...

I have a strange issue with IP assignment on my Plesk VPS. I currently have three IP addresses in the pool and as far as I can see, one is selected as the server default. On the Tools & Settings > IP addresses page, the IP that I require as the server default is listed in bold. However, on...