• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Unable to edit Customer contact info in Plesk panel

    1) Plesk Panel > Home> Customers> 2) Click More > Edit Contact Info 3) A new window opens with the CBM home page but no ability to edit the panel contact info I can edit the customer contact info. in CBM (billing manager) but not in the plesk panel. I need to edit the plesk...
  2. E

    How to delete credit from custome in CBM?

    I can't seem to figure out how to delete a credit from a customer account in Customer Business Manager (CBM). Is there a way to make the credit negative or delete the credit from the customer?
  3. E

    CBM - How to change the number of retry attempts for declined transactions

    It looks like declined transactions are retried 6 times each day. Is there any way to change that to be less, like twice daily.
  4. E

    how to Set default 404 document for new domains in plesk

    How can I set the default 404 url (ex. to be /404.php) for all new domains created in plesk by default? Can I just update the default website directly in IIS and assume plesk uses that default website as the template for those settings such error documents?
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