• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Question SSL_ERROR_RX_RECORD_TOO_LONG on whole server

    Hi! One Site had some problem showing wordpress-backend, so I tried to change hosting-settings from FPM apache to FastCGI Apache, which doesn't solved the problem. After changing back I couldn't reach the site. I was always getting the error: AH01797: client denied by server configuration: So...
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    Issue cleanup dumps folder

    Hi! Tonight my backup failed because there wasn't enough space left. I cleaned some space to get my server running again. I searched for big folders and found /var/lib/psa/dumps/reseller => 4GB /var/lib/psa/dumps/clients => 68GB My server only has 200GB space, so this 70GB dump-files are a...
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    Question mysql daily dump task

    Hello! I 'm facing some quota issues. I created a daily full backup to my external ftp-server (rotating 14 days). This works fine. After all, plesk creates a mysql daily backup in folder /var/lib/psa/dumps which aren't deleted at any time. Therefore my quote drops and my daily backup fails...
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    Resolved bounced mails from third mailserver won't be delivered to sender

    Hello, we tried to send an email from my_mailadress@domain.com to non_existant_mail_address@example.com. The mailserver at example.com rejected the mail and we see this information in our maillog. But there is no message send to my_mailadress@domain.com and therefore we didn't know that this...
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    Issue open_basedir wrong in TYPO3

    Hi! I've set up a new subdomain and installed a new fresh TYPO3 v8.7 I've configured TYPO3 properly so it works fine (for the first sight). I then checked ability to perform gd-operations and TYPO3 failed with following error: Core: Exception handler (WEB): Uncaught TYPO3 Exception...
  6. S

    Resolved backup manager not accessible

    We have been hacked. Now, we made a new backup, so we can init the whole server and get things back to work, step by step. After the backup was done, we aren't able to access the backup manager to verify the backup that was made. The manager loads aprox. 10 minutes and after that shows the...
  7. S

    Resolved backup manager not accessable

    We have been hacked. Now, we made a new backup, so we can init the whole server and get things back to work, step by step. After the backup was done, we aren't able to access the backup manager to verify the backup that was made. The manager loads aprox. 10 minutes and after that shows the...
  8. S

    Resolved Upgrade 12.0.18 to 12.5.x not available

    Hello, we are currently running an openSuse 13.1 "Bottle" with Plesk 12.0.18. We want to upgrade to 12.5.x to get the ability to choose different php-versions (we need to run a domain with php 7). Within the "Upgrade and Update"-Section the option to "install or upgrade a product" is not...
  9. S

    SMTP qmail via Port 25 with RBL

    Hi! We are using qmail on server and want to activate Spamhaus RBL. This works fine but sending mails via smtp on port 25 failed because mails are marked as spam. Using port 465 or 587 isn't a good choice because many users has to change the port on their clients. We want to disable RBL check...
  10. S

    Backup "Failed to execute backup of mysql database" 11.09#57 CentOS 6.4

    Hi! we got some error: <object name="domainname" type="client"> <object name="domainname.de" type="domain"> <object name="domainname" type="mysql"> <message id="9dfd7c3a-744f-47e3-8a40-b2e362c7faf7" severity="error" code="msgtext"> <description>Failed to execute backup of mysql...
  11. S

    Virtuozzo Backup vs. Plesk Backup

    Hello everyone. I have to manage a website that is managed by the Plesk panel _and_ the infrastructure manager On the plesk side, a backup script is running, which I can't configure. It seems that it is backing up the whole server in a xml-file. It is configured to keep 7 backups. On...
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