• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Issue Plesk sends mail with wrong from address

    My plesk server sends mails with my gmail address as from address. Now I get multiple errors from gmail that this is forbidden (Undelivered Mail Returned to Sender; said: 550 5.2.0). I already have the Panel.ini Editor and set the senderAddress for notifications to another address: Is...
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    Resolved How to remove mail-security extension?

    Since after installing the mail-security plesk plugin, a lot goes wrong with sending mails, I wanna remove it from plesk. When clicking on the remove button on the extension page, the button switches to a loading icon forever. After 15 Minutes of wating time, I reloaded the page, but the...
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    Resolved Change email address for notifications

    Notification messages from plesk are send via my gmail address, which doesn't work since I get always > Message Delivery Failure - Mail Delivery System > MTA example.secureserver.net received this response from the destination host IP - XX.XX.XX.XX - 550 , 550-5.7.26 This mail has been...
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    Issue You cannot send emails from Plesk because outbound connections on TCP port 25 is blocked.

    I get the following error on the mail settings page. I checked the linked article (https://support.plesk.com/hc/en-us/articles/12377844270999-Unable-to-receive-or-send-e-mails-port-25-is-blocked) which focuses on AWS and Azure, so it isn't really helpfull, since I use none of them. I am using...
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    Question Nginx and user group

    In my public folder, there are folders with rwx permissions for the user gkde (which is my system user) and the psacln group. All others don't have permissions (why should they?). The problem now is, that nginx doesn't show the files inside the folder, because the nginx user isn't member of the...
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    Question How to handle domains from google domains?

    What is the best way to work with domains from google domains? Do I have to set all DNS records (A, SRV, TXT etc.) on Google Domains DNS settings page myself or can I somehow tell google domains to use the stuff from the Plesk DNS page? I currently tried it manually: and this works, but isn't...
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    Resolved Webmail is downloading PHP file instead of showing login

    When accessing webmail.mydomain.com, I always get an instant download of the PHP file, instead of the login form of roundcube. Same goes for horde, if I switch the webmail software. I already tried to remove and reinstall both of them. I restarted the server multiple times. I tried to `plesk...
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    Issue Logrotate for nginx proxy_access_ssl_log

    I have done all settings in Plesk to have a daily log rotation (and keep the files 7 days). It works for the access_log and access_ssl_log (and I don't use apache at all, since I have disabled proxy mode), but i is not applied to the nginx proxy_access_ssl_log. There is always just one file...
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    Resolved Plesk migrator no connection

    I try to migrate some stuff from Server117 to Server222. On Server222 I have installed plesk migrator and tried to connect with a password. but I always get an error "Failed to fetch basic information about resellers, clients and domains data from source servers". The logs says: ```...
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    Question Install additional nginx modules

    I am using nginx as the only webserver (disabled apache2) and now I need to install the nginx module njs (Download and install). Has anyone an idea how to install it?
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    Issue Nginx add_header not woking inside locations

    I am now trying around since hours, but I can't get in work. On apache&nginx settings page, I have turned off proxy mode and the "static files direct" option. Then I have added this (and only this) additional config to the textarea: ``` location ~*...
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