• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Resolved Is it OK to remove Plesk-py27?

    When I do a aptitude upgrade, I get the following: The following packages will be REMOVED: plesk-py27{u} plesk-py27-pip{u} plesk-py27-setuptools{u} plesk-py27-virtualenv{u} plesk-wheel-cffi{u} plesk-wheel-cryptography{u} plesk-wheel-psutil{u} 0 packages upgraded, 0 newly installed, 7 to...
  2. G

    Resolved Warning on System Updates Page

    Using Onyx & Ubuntu 14.04LTS. On the systems update page, I am getting a warning at the top stating I have found a message on https://kb.plesk.com/en/130271 which explains the problem in terms of YUM, but as Ubuntu uses APT/DPKG, I'm not sure how I should resolve it, or even identify what the...
  3. G

    Resolved Failed Upgrade to Ubuntu 14

    Hello I am running Onyx, and I went through the upgrade as outlined in https://docs.plesk.com/en-US/17.0/administrator-guide/server-administration/distupgrade-support.74627/ After the dist-upgrade I went to run the distupgrade.helper.<OS.old-OS.new>_post.sh file and it was not there. So, I...
  4. G

    Resolved Update UBUNTU 12->14 Failed in Pre-Upgrade script

    Hello I updated to Plesk 17 this morning... and all went well. I'm now trying to bring UBUNTU up to date, and have got as far as the first stage... on running /usr/local/psa/bin/distupgrade.helper.ubt12-ubt14_pre.x64.sh I get 'some error'. The last few lines of the log are: Hit...
  5. G

    Failed to update Plesk

    Hello I have the same error a few days in a row. Can anyone tell me what I need to do to fix the problem. The error log is as follows: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  6. G

    FTP Repository Settings - 504 Gateway Time-out

    On the "Backup Manager - Personal FTP Repository Settings", I have tried entering the FTP account information, but the whole process hangs for a while, and then I eventually get a "504 Gateway Time-out - nginx" error. I have tried restarting the server, but that didn't help. I've also...
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