• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Azurel

    Question Why do different PHP handlers have different Redis versions?

    As example, two domains in one subscription: domainA PHP 8.3.20 with Dedicated FPM application served by Apache shows redis version 6.1.0 domainB PHP 8.3.20 with FPM application served by Apache shows redis version 6.2.0 Is that a bug?
  2. Azurel

    Question How does redis work in plesk?

    Hello, in phpinfo() I see that redis is available. (Its installed by plesk and enabled in php settings.) Redis Version: 6.1.0 Redis Sentinel Version: 1.0 But how do I access the redis server? I used: connect() throw "Connection establishment rejected" (translated). I can't find a useful...
  3. Azurel

    Question MariaDB Warning for "Could not increase number of max_open_files to more than 32768 (request: 80555)"

    Today I restartet MariaDB and found in /var/log/messages this lines: I found this article too https://support.plesk.com/hc/en-us/articles/12387622179735-MySQL-MariaDB-error-on-the-server-with-Plesk-Could-not-increase-number-of-max-open-files-to-more-than-16384 However, the article seems to be...
  4. Azurel

    Question Isolating Applications in Plesk – Separation of Owner Privileges and Subdomain Management Across Subscriptions?

    I manage multiple domains and subdomains within a single subscription in Plesk Obsidian. Among these, I have Matomo installed on one of the subdomains. My goal is to limit the impact in case of a security breach (for example, if Matomo gets compromised, only as one of many possibilities) by...
  5. Azurel

    Issue Add an alias to a subdomain?

    I have a subdomain abc.example.com and would like to create multiple aliases for it. For example: abc.example.de abc.example.fr abc.example.es All these aliases should point to abc.example.com. How can I configure this in Plesk?
  6. Azurel

    Issue Different version of "SSL/TLS Certificate for"

    Hey, I found today first time this "box". That is this? And why I can't reissue the certificate? Difference: - Missing Breadcrumb (was redirect to this site from /modules/sslit/index.php/main-page/index) - Missing button "Reissue certificate" - Missing button "Upgrade certificate" All other...
  7. Azurel

    Issue Monitoring shows "An unexpected error occurred"

    Since today I get in Monitoring "An unexpected error occurred". Because all requests shows a 500 error /var/log/grafana/grafana.log shows many lines with this only for today and only for my request in plesk Is here a way to fix this? Since I only access Grafana via Monitoring, I am...
  8. Azurel

    Resolved MariaDB Upgrade via Plesk hangs

    Username: TITLE MariaDB Upgrade via Plesk hangs PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10 (Cerulean Leopard) Plesk Obsidian 18.0.68 PROBLEM DESCRIPTION I started today in Tools & Settings -> Database Servers -> Upgrade (button) From MariaDB 10.3.x to 10.11.x...
  9. Azurel

    Issue Problems with Mailserver?

    I am receiving spoofing mails from my own server, so I wanted to see if there is anything wrong with my mailserver configuration. There are several error messages in /var/log/maillog, here are some examples: This is a purely private server and I'm not very familiar with the subject. Is this a...
  10. Azurel

    TLS handshake error. No match between hostname (“example.com”) and certificate.

    Username: TITLE TLS handshake error. No match between hostname (“example.com”) and certificate. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10 (Cerulean Leopard) Plesk Obsidian 18.0.65 Update #2 PROBLEM DESCRIPTION After delete a domain and add the same domain...
  11. Azurel

    After deleting a domain the log folder remains

    Username: TITLE After deleting a domain the log folder remains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10 (Cerulean Leopard) Plesk Obsidian 18.0.65 Update #2 PROBLEM DESCRIPTION I deleted two domains in a subscription and the log folders still exists for both...
  12. Azurel

    Question Why Plesk create "access_ssl_log.webstat" with disabled "web statistics"?

    In all domains "Web statistics" is set to disabled. However, the file "access_ssl_log.webstat" for statistics is still created and updated in a few domains. Is there a reason why this file does not exist in some domains, as expected, and then still exists in other domains with current data? Is...
  13. Azurel

    Nameserver show not update button after add entries

    Username: TITLE Nameserver show not update button after add entries PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux, 16.0.65#2 PROBLEM DESCRIPTION Added nameserver, but no UPDATE button appear. I must remove entries to see the button für update. See image: image hosted...
  14. Azurel

    Issue Issues with Nameservers

    Previous my private server was from HOSTER-A, later I changed to HOSTER-B and moved with plesk migrate. 1. when I look at the DNS entries, the old DNS NS entries from the old server HOSTER-A seem to have been retained when moving using Migrate. Is this a bug? 2. the new nameservers NS of...
  15. Azurel

    Issue DNSSEC do not add entries in DNS Settings?

    Yes there is a tutorial for this Configuring DNSSEC for a Domain But it stops exactly where my problem starts. I have a subscription with one domain. When I activate DKIM for mail, entries are automatically inserted in DNS settings. This does not happen with DNSSEC and you have to enter them...
  16. Azurel

    Question Does Plesk possibly monitor this file /var/log/messages?

    My server was no longer accessible and a restart then showed these errors in the /var/log/messages: It is displayed that something has not worked with the network and at some point the system is no longer responsive and stops everything, including writing logs. Should Plesk possibly...
  17. Azurel

    Issue Diagnose & Repair missing information

    Hey, there is Diagnose & Repair /modules/repair-kit/index.php/index which is cool, but I'm here lost. 1. What means "No issues detected" and when was this tested? In particular, the check for the file system takes an extremely long time. So "No issues detected" as default text is a bad choice...
  18. Azurel

    Question How to install Puppeteer in AlmaLinux?

    I want add a NodeJS script in folder /home/puppet/ with module puppeteer. So I tried install: and get this error: I think, because its use "sh -c node install.mjs" and not "sh -c /opt/plesk/node/23/bin/node install.mjs"? How do I solve this? Thanks :)
  19. Azurel

    Forwarded to devs After deleting a subdomain, the empty folder remains in the subscription root

    Username: TITLE After deleting a subdomain, the empty folder remains in the subscription root PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10, Plesk Obsidian Version 18.0.62 Update #2 PROBLEM DESCRIPTION After create and deleting a subdomain, the empty subdomain...
  20. Azurel

    Question Show version of plesk in sign in (and html code)?

    Does it really make sense to display the version of Plesk for all visitors/hackers at the top of the browser tab for sign in (and more found in the html source)? I would classify it as an unnecessary risk. If bugs are known for certain versions, can you attack the server more specifically...
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