• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    User can access / of server over SFTP only

    We are currently running Plesk 12 on Ubutnu 12.04 LTS. The only relevant documentation we could find so far is this: http://kb.parallels.com/en/9689 Where: Symptoms FTP users created for accessing certain domains can access another customer's domain and other directories on the server...
  2. J

    Concrete5 App installation issue

    Hello, I am using the Concrete5 one-click installer app in the Plesk app marketplace thingy. There is a bug in the app installer that creates a database table in the CMS with the wrong name and needs to be fixed by the app author. How do I contact the app author? The actual bug is...
  3. J

    Configuration Issue - Unable to generate the web server configuration file

    Hey there, Something is wrong with my Plesk install. Websites aren't working, returning a 'Failed to open page - Safari can't connect to the server'. I recently had to change my server's IP address. I reinstalled my SSL certificate, did a Reread of IPs in Plesk Tools and Settings...
  4. J

    Where is the APSC mysql user password stored?

    MySQL crapped out and I had to recreate mysql user passwords. I found the 'admin' password in /etc/psa/.psa.shadow and was able to reset it in MySQL. Where is the password for the user 'apsc' stored? The error is...
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