• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    After update to Plesk 12 domain user cannot use FTP

    Hello, I am continuing to resolve difficulties after upgrading from Plesk 11.5 to Plesk 12. Domain owners can no longer user FTP. They are able to login to FTP but can not list a directory. Domain specific users were previously able to access domain files via FTP before updating to Plesk 12...
  2. S

    After update to Plesk 12.0.18 Scheduled Task not running

    Hello, I recently updated from 11.5 to 12. After the update, my simple "Websites & Domains->Scheduled Tasks" is no longer executing. I verified that the task is still present in Plesk and enabled. The simple task launches one of my PHP web pages to perform an action: (set to once a...
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    After upgrade to Plesk 12.0.18

    Hello, I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted. I followed the steps in article 119500 http://kb.odin.com/en/119500. I was able to run the steps manually but cron does not seem to able to run them automatically. The PHP...
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    Updating apache from 2.2.15 to 2.2.26 ?

    Hi, I often see lots of errors in my log that look something like this: Hostname www.MyDomain.com provided via SNI and hostname www.mydomain.com provided via HTTP are different. I understand that this specific error has been fixed in apache 2.2.26. See here...
  5. S

    AWStats Web Statistics not updating

    Hi, I am using Plesk 11.5.30 Update #27 with CentOS 6.3 (Final). I have been trying to view the web statistics using AWStats but it stopped collecting statistics a few months ago. I tried the suggestion rebuilding AWStats presented here: http://kb.parallels.com/115476 The script...
  6. S

    Auto update failed - can't restart update

    Hi, Auto update failed and Plesk "crashed". I was able to restart Plesk via SSH and when I logged in it offered to repair the failed update so I tried that. A few moments later I was able to log back in again but I could not run the update manually to try to resolve the problem. When I go...
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