• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Question Does plesk take a nginx.conf file into account if added in the root folder of website?

    I have a wordpress installation and I run through NGINX without apache. I have installed a cache plugin on my wordpress installation, W3C total cache. This plugin added a nginx.conf file to the root folder of my wordpress installation. This file includes nginx directives for the cache. Does...
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    Issue Wrong HTTP protocol label in access log of plesk?

    I have noticed that in access_ssl_log of my plesk Obsidian installation, the protocol HTTP/1.0 was mentionned while in reality the actual used protocol was HTTP/1.1 or HTTP/2 I did from my computer curl "https://inadoo.com/test.html" -I --http1.1 and found a record in access_ssl_log with...
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    Question How to delete a subdomain without deleting the main domain?

    In plesk, In my domain list, I have fr.mydomain.com which points to /domain.com (a wordpress installation aware of subdomain) and mydomain.com which points to /domain.com (same folder path) I have disabled the subdomain in plesk because I have moved the website from fr.domain.com to...
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    License key not automatically updating

    Hi My licence is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month. i guess there should a cron job that should do this for me every month in Centos. Does someone knows what this cron job should...
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    Ipv6 ip addresses and Named problem

    I have a server with IPV4 and for some reasons when i go to /var/log/messages i get lots of errors from named (bind) that try resolving Ipv6 ips. In order to fix that, i went to /etc/sysconfig/named and i added a -4 to the list of parameter OPTIONS="-c /etc/named.conf -u named -n 2 -4" to...
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    Centos user permissions problem: forced to 777 lots of files

    Hi, I use Plesk 11.5.30 with Centos 6.5 For instance, i have the log for mysql (mysqld.log) which is owned by mysql:mysql. the log can't be written if the permissions aren't 777 I also had to switch logs owned by apache:apache to 777. All tmp folders have to be 777. Is it possible...
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    apache test page after reboot

    Hi, Each time i reboot my server, i see the "apache 2 test page" appearing for each of my domains. I apply the apache reconfiguration files (using /usr/local/psa/admin/bin/httpdmng --reconfigure-all) and then it works. Does anyone knows the source of this issue? thank you.
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    140790E5:SSL routines:SSL23_WRITE:ssl handshake failure IMAP server problem

    Hi, i have this error error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure:/SourceCache/OpenSSL098/OpenSSL098-47.1/src/ssl/s23_lib.c:182 Let me explain you the context. I have seen in my mail client a warning sign. i had a message saying problem with communicating with the IMAP...
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    default permissions for passwd_db_key & passwd.db

    For some reasons, i did not have the correct user permissions for passwd_db_key & passwd.db in /var/lib/plesk/mail/auth It produced an error each time i tried to send an email: the error was something like unable to open /var/lib/plesk/mail/auth/passwd.db (Readonly) I did a chmod on...
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