• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Site database backup filename may not match database name

    Is it normal where a site/domain backup with a database has a database tar file whose name is similar but different from the actual site/domain database name? For example: 'blogs_wordpress_3' database but 'blogs_wordpres_8' database backup filename. The backup INFO.xml file will contain both...
  2. R

    What is affect of no Named - no site mail/registered domains

    In an environment where there is no webmail enabled for hosted sites and no sites have registered names (eg; they all belong in "our name space"), what is the affect of NAMED not running? One affect that I have seen is with Site Scheduled Tasks that need URL resolutions. This appears to fail if...
  3. R

    Where does WP Toolkit Name field value come from?

    Where does Plesk-12(Linux) WP Toolkit find the value for the "Name" field in the Toolkit display?
  4. R

    Suggest removing ALL directories for deleted installed apps

    Plesk-12 Linux: removing a WordPress installation leaves behind a "<site>/httpdocs/wordpress" directory and two subdirectories ("wp-content" which is empty and "wp-includes" which is NOT empty). Something similar has been seen for installed Joomla applications. 1) this might lead to multiple...
  5. R

    What happens to site backup files when deleted from Panel

    When you delete a site backup from its "Backup Manager" Panel, it is removed and no longer displayed in the Panel. However, I cannot tell if this action actually does anything with the real site backup files in "/var/lib/psa/dumps". Does this action merely remove it from PSA's database but not...
  6. R

    Export/import of site with forwarding uses 2 IP addresses

    When backing up via Panel one or more sites where they contain a "forwarding subsite" for Plesk Panel-12.0.18 server A and then importing/restoring those site backups into Panel-12.0.18 server B, the import/restore process displays and requires confirmation on 2 IP addresses: the hosted site IP...
  7. R

    Looking for SQL statement to set ALL plans and sites SSL support off

    Rather than using intensive manual Panel operations or iterative scripting command-line operations to change the SSL support attribute in Plans and the SSL support attribute in Site/Hosting, I would like to know of separate SQL statements that would accomplish each of these two tasks.
  8. R

    How to determine exact sites associated with specific certificate

    Looking at "Tools & Settings/SSL Certificates" one might see one or more X.509 digital (SSL) certificates assigned/associated with a number of domains where all that is visible is the certificate name and the "used" count. How then does one determine exactly WHICH domains have been assigned...
  9. R

    When will password size limit be adjusted/adjustable upward?

    Plesk panel user passwords entry fields have a fixed size limitation: 13 or 14 maximum characters. Our organization has a need to be able to use 16 character passwords. When will Plesk Panel be able to allow for more than 13/14 password characters?
  10. R

    Net affect of enabling SSL by default for all Plans

    Is there any downside to enabling SSL for all sites/all Plans even though there will be sites that will never use or require HTTPS? What is the "net affect" of enabling SSL? Does this cause Apache configuration changes (eg; define vhost at port 443 where if SSL was NOT enabled there would be no...
  11. R

    Possible to generate full backup tar from backup XML?

    Having a "server" backup in the "Server Repository" (which is an INFO XML file), is it then possible to generate a complete server + content in one TAR file for remote backup storage?
  12. R

    Where to configure backup download tar file?

    Currently I see Plesk Panel creating a backup download TAR file in "/tmp" which is unfortunately too small to handle the final file size. Can this location for building the backup download TAR file be reconfigured?
  13. R

    What is diff between Panel FTP backup TAR and SERVER backup XML?

    Using "Server configuration and content, all configuration and content", selecting "FTP Repository" for Panel backup produces a TAR file while selecting "Server Repository" the Panel backup produces an INFO XML file. The FTP TAR file contains a number of files including INFO XML files. When...
  14. R

    MySQL and/or RPC API retrieval of Plans, counts, site/subscribers

    I am trying to retrieve Panel information about Plans and their usage count and subscribers using MySQL and RPC API. Unfortunately, there is no single, or simple, query that can return that information and I have not been able to determine the PSA tables required nor the RPC API queries...
  15. R

    Linux Administration Guide, Appendix C, event variables - "required"

    What is the meaning of "required" noted in the variable tables for any of the Events listed in the (Advanced LInux) Administrative/Administrator Guide, Appendix C? I can understand their possible necessity on a CLI posting function but don't see why they would be necessary in a Panel or CLI...
  16. R

    Panel Event Sequencing relative to event handlers

    When an "event" occurs within "Panel", it is possible to attach an external action (script) that will be invoked at some time related to the "event" (before, during, after). I have two questions: a) at what point (in time) related to an 'event' is an 'event handler' (external action) invoked...
  17. R

    Health Monitor E-mail Using All Parts Of Admin Name as sender

    In Panel V11.5.30 when I receive Health Monitor e-mails, the sender ("From:") field lists multiple identities which are my Admin "contact name" split up such that one entity will be my First name and another entity will be my Last name, and both of these appear twice so in reality - there are 4...
  18. R

    Plesk 10 Applications only allows latest version to be installed

    Plesk 10.4.4 Update #52 Provisioning a new site with the Joomla Application always selects the latest available version of Joomla to install on the site, rather than allowing a specific version to be installed. In particular, new installations of Joomla select Joomla-3.x which is NOT a stable...
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