• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Issue New mails not being properly created

    I migrated to a new server and wanted to move the mailnames folder to a new location editing main.cf Default: /var/qmail/mailnames Moved to: /data/mailnames The thing is after a few weeks mail stoped working. Mail said had no permissions to create folders or something like that and the main.cf...
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    Question Server restored but I have a newer mailnames folder

    I restored my Plesk into a new server using an old backup dated on 4 november but I still have access to the old server with the mailnames intact which means I have mails up to 1st december. If I copy the mailnames folder will it override those mails and keep working as expected? Or it will be...
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    Issue Legacy version to restore my server

    In a nutshell, my server died last sunday and all I have is a 3 weeks old backup. I had Centos 7.9, Plesk 18.0.53.2 and Mariadb 5.5.68. I do need to have the same Plesk and Maria version to restore the server right? And then I could update it to the newest version? I bought a server on OVH...
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    Issue The certificate of the server is invalid

    Hello and thanks in advance. I have a problem with the mail setup. My server hostname is mail.domain.tld and has a certificate (Comodo - Positive SSL). It works great for my domain but the clients with their own domain are not working properly. I did setup autodiscover and if I test with...
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    Issue The specified domain name is not a valid RFC domain

    Hello, Once again, we have problems to add CNAME with underscores. It was solved years ago but now we're unable to add them so we cannot add the microsoft DNS records for DKIM: selector1-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com selector2-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com
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    Question Unable to boot server GRUB

    Hello and sorry in advance, it's not 100% related to plesk but it is a little bit because the problem came because of a file inside of one of the subscriptions. Today I had an email of OVH saying my server was hacked (it was nothing more than a wordpress plugin of a client messing around) but...
  7. N

    Issue global 504 error few times a day

    Hello and thanks for the job you're doing, it's been more than 3 years since my last problem but this time I'm not able to solve it by myself. I'm receiving 504 into all the domains in the server but I'm totally able to login into the plesk panel. First it started with tons of scoreboard is...
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    Issue Plesk license using wrong IP

    Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...
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    Error with the auto forward mails

    Hello guys, I have a little problem and I don't know what else to try. A couple of my clients want to forward automatically all the mails in a mailbox to accounts in outlook (hotmail and outlook365). If I change the config the forward to gmail it works properly. If I send mails to hotmail...
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    Error 1030

    Hello guys, I've doing some research about this error, I already know that I'm lacking space in the temporary folders because of the last night backup. But somehow, I can't find the file (or folder) where those files are so I can delete them and have this resolved so I can again access the...
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    Change backup folder

    Hello and thank you in advance. I'm trying to copy a backup from the FTP server to the production server but I don't have enough space in the tmp folder. There is a way to change where the backups are temporary until the hole backup is on the server? In case the only thing to do is to change...
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    Plesk unable to send email notifications

    Hello and thank you in advance, My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset... The mails are not being forwarded when they configure it in the panel (I receive a mail...
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    Postfix configuration for clients

    Hi all and thank you in advance for your time. I have PP 11.5 in a dedicated server named sv01.mydomain.tld and I can't find on my own the solution for the next thing. The main IP of the server assigned to my main domain is 1.1.1.1 while the clients are addressed to the IP 2.2.2.2 in the same...
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    Redirect clients:8443 to the maindomain:8443

    Hello and thank you in advance, I'm trying to find a solution for a panel redirect as described in the title of the post. I would like to redirect my clients' panel to my main domain url. That way they won't see again that SSL error. I'm using Plesk Panel 11.5. As said previously...
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    Webmail shows Plesk default page

    Hi all and thank you in advance. I'm having a problem with webmail (both roundcube and horde). When I try to access webmail.domain.tld I see the plesk plesk page. The courious thing is... I do have another domain in the server (they have a different IP) with the same dns configuration...
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