• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. I

    Issue Migration issues

    I'm having issues setting up migration between two different servers of Plesk. I can ssh from the console to any servers without supplying a key without an issue I keep getting Failed to connect to the source server 'source' (x.x.x.x) by SSH: not a valid EC private key file I've checked the...
  2. I

    Issue DNS Slave Manager Cannot Resync

    Hello I'm trying to run resync in the DNS Slave Manager, because I added a new slave, but I'm being met with the following error. ERROR: pm_Exception Public CLI utilities can be used only in CLI mode. And in panel.log, I see the following details [2017-05-26 09:54:27] ERR [panel] Public...
  3. I

    Apache2 Crashes everyday at 7am

    Hello For some reason Apache2 crashes everyday around 7am [Tue Oct 20 07:01:43.033135 2015] [core:notice] [pid 18913] AH00060: seg fault or similar nasty error detected in the parent process [Wed Oct 21 06:57:37.975684 2015] [core:notice] [pid 31859] AH00060: seg fault or similar nasty error...
  4. I

    PHP Handler on the default IP

    Hello I wanted to ask if there is a way to attach a PHP handler on the the default/shared IP address, without selecting a default domain for it? On the dedicated IP addresses it works, but on the shared IP address, no. On Plesk 12.0.8, it worked as there was a Apache2 PHP module enabled, but...
  5. I

    Missing certificates after upgrade

    After upgrading to Plesk 12.5 from 12.0.18, some of the certificates are missing. I ran # /usr/local/psa/admin/sbin/httpdmng --reconfigure-server # nginx -t nginx: [emerg] BIO_new_file("/opt/psa/var/certificates/cert-T5CvaQ") failed (SSL: error:02001002:system library:fopen:No such file or...
  6. I

    Apache2 + FastCGI initial request slow

    If I open any page the first execution is longer, I test like so. time curl http://marimatoska.com real 0m4.861s user 0m0.004s sys 0m0.004s But on the next request it is time curl http://marimatoska.com real 0m1.682s user 0m0.000s sys 0m0.008s After 20 seconds or so...
  7. I

    Changing PHP Handler doesn't work from GUI

    After restoring Plesk installation from backup I started having a lot of problems, even though I had a full backup. If I try to change the handler to FastCGI from the GUI, it updates but the domain is not set to use FastCGI, but if I do the same from the command line it works I don't have any...
  8. I

    Missing options from new Installation

    Hello, After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel. I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting Also now after the restoration of the backups in...
  9. I

    Setting up mail on Plesk 12 with hostname hosted on a different server

    I have a server that I use to host my primary domain, and I have a cople Plesk servers, now I updated the hostnames of all the servers like s1.de.myserverplace.de Now when the plesk server sends a mail it goes in spam always, In the SPF records of the primary domain sits this...
  10. I

    Change the primary domain for the server

    Hello, I need to move a domain on plesk that is used as a primary, meaning the hostname is the exact name as the primary domain, the preview links are generated on that domain. So I want to move that domain to a different server that will not have Plesk, I will setup the DNS and all the...
  11. I

    Weird permissions on Plesk

    Hello, I didn't notice when but in some update I ran into issues when php is creating files or reading them. The root directory of the subdomain or httpdocs is <user>: psaserv and the files inside <user>: psacln Instead of creating with it's user:group it is always created with www-data, and...
  12. I

    CPU Throttling

    Is there any way to do resource throttling by subscription? What I would like to do is limit the CPU resources to all of the subscriptions equally, as some subscriptions are eating away the CPU all the time. Version Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0 OS Debian 7.7
  13. I

    Backup Limit

    Hello, Even though I set the backup limit to 2 in Backup Settings, the limit is not respected, the global backup works, it only keeps 2 copies, but the backup on the domains, doesn't respect the limit, even though when I check Maximum number of backups in the repository, it says 2, I even...
  14. I

    Upgrade from 11.5.3 to 12.0.8

    While running the plesk auto installer script and upgrading I get the following error. Components validation detected at least one important issue: Parallels Panel pre-upgrade check... dpkg-query: no packages found matching psa-atmail dpkg-query: no packages found matching psa-horde...
  15. I

    psa-pc-remote segfault

    When I try to send a mail the process psa-pc-remote segfaults Oct 10 12:04:23 myserverplace postfix/cleanup[18583]: warning: milter inet:127.0.0.1:12768: can't read SMFIC_HEADER reply packet header: Success Oct 10 12:04:23 myserverplace kernel: [30612.398253] psa-pc-remote[18523]: segfault at 0...
  16. I

    PHP Not working in Subdomains

    While PHP is running OK, on the main domain, on the subdomain PHP is not working when I try to open it just downloads the PHP file. Tried running in Apache and FastCGI mode, /usr/local/psa/bin/vps_optimized --status VPS Optimized mysql-innodb: off VPS Optimized apache-modules-all: off...
  17. I

    DomainKeys Error

    When I send mail I get the following in the /var/log/mail.err Oct 9 16:17:52 myserverplace dk_sign[24573]: DK_STAT_SYNTAX: Message is not valid syntax. Signature could not be created/checked Oct 9 16:17:52 myserverplace /usr/lib/plesk-9.0/psa-pc-remote[3037]: Error during 'dd51-domainkeys'...
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