• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Resolved Moved files become not visible in file manager!!!

    Moving file system from HOME to a virtual HOST with command MV make the files not visibile into the plesk file system manager Alredy changed permissions and ownership and group as the virtual host other files NOTHING CHANGE If someone know how to manage this **** please let me know...
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    Resolved AFTER MIGRATION - email do not exist or cannot receive mail

    AFTER MIGRATION - email do not exist or cannot receive mail After migration, DNS was setted but mail are bounced with the message " Recipient address rejected: Us= er unknown in virtual mailbox table " Any suggestion?
  3. F

    Issue Php cannot interpretate/read pages... downloading pages

    After removing a ip6 and changed with a shared ip4, and fixed problem with ngnix configuration, php is no more working in 1 subdomain, and browser download php pages instead of "read" them. I already - checked handlers. - Checked handler ( PHP-FPM was enabled) - Restored old configuration -...
  4. F

    Resolved ALL my sites in the server are showing Default page

    My server is showing only Plesk Default page. I already run plesk repair all -v and restarted apache tried this too https://support.plesk.com/hc/en-us/articles/213362409-Plesk-Webserver-Configuration-Troubleshooter but no difference.... Any suggestion?
  5. F

    PLESK WORDPRESS MIGRATION A DISASTER

    I am really bored in wasting time with plesk malfunctions. The wordpress migration it's a real mess. I tried 3 times in different ways, but always there is are problems. How is possibile that 1 site is migrated, but the DB is the same of the site source even if you see listed into the domain...
  6. F

    Issue Unable to make Nginx working

    I have all sites not working...due to IPV6 non configured and inpossibile to repair.... any suggestion please? Error: ifmng failed: Execution of /sbin/ip addr add 2a01:4f8:131:5085::2/64 dev eth0 failed with return code 2. Stderr is RTNETLINK answers: Permission denied I disabled IPV6...
  7. F

    Issue RESTORING PROSESS TOO LONG

    Hello, I was trying to restore a site from TOOLS / BACK UP restore "only site" XY from Plesk but this process is running from 16 hours ...and it seems a very long time. There is a big DB 10GB db but 16 hours it seems too much Now Plesk is not available too So I can only access SSH...
  8. F

    Resolved Update Apache to 2.4.7 on PLESK ONIX

    I have latest version of PLESK ONIX. I would like to update Apache to 2.4.7 to solve an Apache Bugs described here https://bz.apache.org/bugzilla/show_bug.cgi?id=56110 It's possible to do it without problems in plesk? Thank you!
  9. F

    Resolved Removing Default host

    Hello, in our server if someone point directly to the IP without having any hosts in our server, the server respond with 1 vhost (maybe the first? no idea) We would like to avoid this behaviour. How we can fix it? Thank you
  10. F

    Resolved Disabling Ngnix Apache do not works

    If I disable Ngnix Apache do not work... tcp port is 80 already tried to rebuild configurations /usr/local/psa/admin/sbin/httpdmng --reconfigure-all even tried to remove ngnix Any suggestions? Thank you
  11. F

    Server Health Alert for MySql service with Load very low

    I have continuously alerts from Server for MySql Service usage...even if CPU load is 0,16 or less but I'm not understanding how to fix it. I increased alert from 25% (red) to 95% (95% of what? 1 cpu? 4 cpu? it's not clear) but nothing changed .... any suggestion? Thank you...
  12. F

    Reset postfix configuration on plesk 12

    Hi is there a way to reset postfix configuration in plesk 12? I have some misconfiguration on smtp banner and hostname so I prefer to reset all.
  13. F

    Migration Tool: Certificate problem in Plesk IP config

    I'm migrating Server 1 Plesk 12 to Server 2 plesk 12 To allow migration I had to deselect 1 ssl certificate in 1 hosting. Now: Last problem is that after migration there is a 502 for everything So I want to reconfigure apache settings for this domain with...
  14. F

    Migration tools error: Unable to update database user properties: attribute name is invalid: status

    Hello, I'm trying to use the migration tool to migrate some sites from a Server B Plesk 12 (unlimited subscription licence) to Server A Plesk12 (web admin licence) Now after lot of problems solved, the last problem is that all DBs for a 1 "subscription" have these alerts: Failed...
  15. F

    Migration tool and root problems

    Hi, I was using the Plesk migration tool to migrate some subscriptions from server 1 to server 2. the migration was failure and after that if I try to connect with SSH root (putty) the connection is closed from server (same with other tools: closed by server exitcode 254) what happened? any...
  16. F

    Plesk 12 SMTP banner Mismatch - Critical to FIX

    Now with Plesk 12 (and I suppose all previous versions) we can't change the SMTP banner to something other than the hostname. But If server host different IPs with different domains,only the primary IP do not have problems for email delivability all other domains are marked spam. This is a...
  17. F

    Migration from plesk 12 to plesk 11.5

    Is not possible to migrate all data from a server with plesk 12 to an other with plesk 11,5? With Migration Manager seems to not be possible :/ Is there some other fast solution to migrate dbs mails domains etc?
  18. F

    Plesk admin email don't change

    If I change administrator email, in these files there is still the old email...I already restarted plesk (12 last version) /var/qmail/alias/.qmail-mailer-daemon /var/qmail/alias/.qmail-postmaster /var/qmail/alias/.qmail-root Tried everything...it's a bug?
  19. F

    Alarms From Plesk Healt Monitor goes into SPAM

    I spent a lot of time trying to not have alarm messages into spam folder. already added address to my contacts already mark it as important already changed sender email... but Plesk where take email for Alarm Message? because I changed email (external) with 1 internal, but update alert...
  20. F

    Best approach to make specific configurations on Plesk (postfix, mysql, apache, etc)

    What is the best approach to make custom configurations on Plesk to not be overwritten from system or from update? ex how to setup postfix with a special configuration for exampe (removing ip from Header) Is there a right approach for this?
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