• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Question New server setup

    I'm looking at setting up a new server as we have 20+ small sites on an old Plesk 12.5 server. The old server is a 2.4ghz x 4 core Xeon, 16gb, 2x2TB HD with a 100Mb/s lan (server was set up in 2015). It’s mainly running low traffic Wordpress sites, a few bespoke PHP/MySQL sites (all via...
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    Resolved Restore /var/www/vhosts/chroot/ permissions

    Yesterday my Cron Jobs started failing withe the following error: execv("/bin/bash") failed system error: Permission denied Likewise I am unable to log in to the virtual hosts files using SFTP it refuses to let any virtual host user connect using SFTP, however I can connect using FTP and I can...
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    Resolved sendmail.postfix accidentally deleted

    I've done something stupid!!.... Whilst checking for PHP spam scripts, I accidentally deleted this file: /usr/sbin/sendmail.postfix I was in the middle of going through this test: http://kb.parallels.com/en/114845 and after I'd moved the sendmail.postfix file back using the following... # rm...
  4. D

    intermittent mail retrieval issues via IPv6

    Pleask 12.5 (latest) running mail fine for several months. Discovered that a client in Zurich is experiencing issues retrieving mail. When he arrives in work in the morning, he is unable to receive mail, yet sending mail is ok. I can reboot the server, and he will be able to receive mail. The...
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    Strange ABRT Issue

    Arrived in work to find a million error emails stating that a crash has been detected: abrt_version: 2.0.8 cmdline: /usr/bin/python /usr/libexec/abrt-action-generate-machine-id -o /var/spool/abrt/pyhook-2016-01-18-09:53:18-16748/machineid executable...
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    New Migration error: Unrecognized option: -publish-sb-site

    Trying to migrate an existing domain from 11.5 to 12.5 servers. Experiencing this new error, never seen this before. `- error: Failed to transfer WPB sites of subscription 'mydomain.com' Migration tools tried to perform operation in 3 attempts...
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    Cannot create (or migrate) domain

    Tried to migrate a domain and it failed. So I have now tried to create the domain in plesk - but it has the same error... [2015-11-19 23:07:49] ERR [panel] DSMail service already exists, but should not. See Service_Mail::createMailService [2015-11-19 23:07:55] ERR [util_exec] proc_close()...
  8. D

    URGENT - Need to re-install plesk without losing websites/mail

    My Server is randomly getting worse to the point that its no-longer recognising php I ran the following command and its somehow removed PHP dependencies and broke http. /usr/local/psa/bootstrapper/pp12.5.30-bootstrapper/bootstrapper.sh repair PHP (OS) is showing in the plesk gui installer...
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    Error during CLI Gate interface...again and again and again!!

    Set up a new box with latest Plesk 12.5 installed. Trying to migrate from 11.0.9 server to the new 12.5 server. Nearly every migration is not completed. its taking hours to get a single domain to transfer. The error message I'm receiving is: Error during CLI Gate interface usage: transfer...
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    'Named' not listening on reboot, Works ok on 'named' restart

    Whenever I reboot the server, no websites show. The DNS service appears not to be working. If I enter: /etc/init.d/named status Named is running but still no websites showing. When I restart named the website come online instantly: /etc/init.d/named restart I do not know why it is creating...
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    Plesk Firewall or DNS Broke

    I'm currently on the latest version of plesk. The server is only a month old. I added a new rule to the firewall, to open ports 49152-65534 for Passive FTP I also opened Port 26 as an alternative SMTP port. Now when I apply my firewall rules, I receive the following error: MySQL query failed...
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    Move magento install folder

    I installed Magento via plesk control panel into a folder called /beta whilst we were building a new magento site from scratch Once completed, we moved the magento files from /beta to the root folder of the domain (/home/vhosts/mydomain.com/httpdocs) . Now when we use plesk to change the...
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    Domain configuration issues

    I've tried to edit a configuration on the website when Plesk gives me the error.... Unable to generate the web server configuration file on the host <server.live-servers.net> because of the following errors: [Thu Jul 30 19:28:17 2015] [warn] module ssl_module is already loaded, skipping Syntax...
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    Domains Suspended after Backup

    a load of my domains were backed up last night and they have been suspended ever since. I have tried the following: 1. Domains -> Backup Manager -> Back Up 2. tick off the box to the left of "Suspend domain until backup task is completed" 3. Tick off the box to the left of "Domain...
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    SSL SNI does not work for my domains

    I have multiple domains on a single IP address and many require SSL Certificates. I have enabled SNI in /etc/psa/psa.conf so it now says "SNI_SUPPORT true" as it was originally set to False. Setting this to TRUE then enabled the SSL option in 'Websites & Domains'. I then purchased and...
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