• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Resolved PHP-FPM CURL and HTTPS = Cannot resolve host

    After a few hours CURL doesn't seem to be able to resolve URL's to HTTPS hosts. Currently using PHP-FPM 5.5.38 and 7.0.17 on different websites, both with the same issue. The site on PHP 5.5.38 is Magento based and can't resolve live.sagepay.com to process payments The site on PHP 7.0.17 is...
  2. M

    Issue Error Saving PHP 5.5.38 Settings

    I'm currently using PHP 5.5.38 (FPM served by Apache) I added max_input_vars = 30000 to the additional configuration directives box, however when saving the PHP settings i get the error: PHP will then not function until the server reboots, however once the server reboots the settings have...
  3. M

    Resolved Exclude a folder from backup?

    Is it possible to exclude an entire folder within the webspace from a backup? I want to exclude the Magento cache folder, as with every backup i'm getting warnings stating certain files were not backed up as they do not exist anymore. Edit - I solved the problem All the cache files start with...
  4. M

    Resolved PHP Mail is not signed with DKIM

    Hello, When I send email from the Round Cube web client, the email is signed signed with DKIM. However when a website sends email via PHP mail it is not signed with DKIM. OS: ‪Ubuntu 16.04.1 LTS‬ Product: Plesk Onyx 17.0.17 Update #3 How can i ensure PHP mail also gets signed with DKIM...
  5. M

    Unable to generate the web server configuration file on the host

    Edit - I have managed to solve my own problem. The problem was after saving website settings in Plesk i get this error: "Unable to generate the web server configuration file on the host <plesk.ourdomain.co.uk> because of the following errors: Template_Exception: AH00548: NameVirtualHost has...
  6. M

    Plesk Update Failed

    Hi, This morning i have an email saying that Plesk has failed to update: Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. OS: Ubuntu 14.04.2 LTS Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM Log...
  7. M

    DomainKeys signature not present

    I have enabled DomainKeys and ticked the box "Use DomainKeys spam protection system to sign outgoing email messages" however messages sent do not have the DomainKeys signature present. I presume they should be present for email sent with PHP, that is what i'm trying to do anyway so email's from...
  8. M

    Increase PHP max_input_vars

    Hi, I'm using php 5.5.9 with Plesk 12 running on Ubuntu and am trying to increase the max_input_vars value. For the PHP settings in the additional directives box I have added the following: max_input_vars = 5000 I have saved the settings and even rebooted the server, however the...
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