• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Issue Getting error when trying to set SmarterMail 14.7 to be default email server

    I installed Smarter Email on a godaddy widows 2022 VPS running Plesk 18.0.48. Plesk sees the install of Smartermail, but when I try to set smartermail as the active mail server from within plesk, I get the below error. Any suggestions would be GREATLY appreciated because this has me wasting...
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    Question Will changing the Hostname of a server AFTER plesk was installed mess anything up?

    I recently created a VPS account at a hosting company. Plex as pre-installed on this server. But every time I create a new domain from within Plex on this server (that used a private nameserver), I had issues with domains not resolving properly and reliably. After filing a trouble ticket, the...
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    Question Is smartermail that is installed on the same computer as plesk considered a "remote smartermail server"?

    I am asking a question in the smartermail community forum about it working with plesk. The member in that forum responding to me mentioned this article in plesk: https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/remote-smartermail-support-windows.76668/ In this article, it...
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    Question Should I uninstall MailEnable because I installed SmarterMail?

    I recently created a new VPS hosting account at godaddy on their newer Gen4 servers. It was provisioned with "MailEnable" mail service by default, but I then installed SmarterMail and Plesk was able to see it and I configured plesk to use it instead of MailEnable. But I just noticed that all...
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    The update of Parallels Plesk has failed

    In the early morning of 8/27, I received an email titled "The update of Parallels Plesk has failed." The contents were: ------------------------------------------------- Attention, The update of Parallels Plesk has failed. You can download Parallels Installer logs at the following link...
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    How to setup two different scheduled plesk backups?

    Hi, I would like to setup a "Daily" plesk backup of just server settings and have it backup to a remote personal FTP location. I would also like to setup a "Weekly" plesk backup of both settings+content and back it up to the server. But it seems the "Scheduled Backup Settings" only allow for...
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    How to run this Scheduled task?

    I am trying to setup this scheduled task, but I can't get it running correctly in Plesk "Scheduled Tasks". The Command line I want to run is this: C:\Program Files (x86)\JAM Software\SpamAssassin for Windows\sa-update.exe -v --nogpg --channelfile UpdateChannels.txt I tried this in Path to...
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    How to send test emails from Plesk?

    It seems I am not getting any emails from plesk, like scheduled event notifications, ect. What function of plesk can I run to force it to send an email so I can troubleshoot why I am not getting emails from plesk?
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    Password useless for Personal FTP Repository Backed up ZIP files!

    If I go into the Backup Manager, then click the "Personal FTP Repository", then click "Personal FTP Repository Settings", at the bottom it asks for a password and says how important it is to use a password. So, I specify a password, then successfully do a backup to a remote FTP site. But when...
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