• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved Can't ssh to my website (because of firewall)

    I restricted access to website via ssh to certain IPs and now my IP has changed and I can't ssh to website and I can't login using the login page. What should I do ?
  2. J

    Resolved How to make sure users get emails not delivered message?

    I disabled "Enable mail management functions in Plesk" and I dont have any emails for my domain. I also removed the mx record from the DNS, but if someone sends an email to info@example.com they do not get any emails back saying that message failed. is there an option to send a message to the...
  3. J

    Resolved where can I find the default postfix-sasl filter?

    I modified the postfix-sasl filter in the IP Address Banning > Jails > but forgot to back it up. is there any place where I can find the default filter used by plesk?
  4. J

    Resolved Changing root password, any effect on plesk?

    if someone changes the root password for the server, do we have to do anything in plesk? I want to change my password but I am worried it is going to mess up other things
  5. J

    Resolved Fail2ban Jails are inactive

    I noticed that a lot of my fail2ban jails are inactive when trying to activate them I get this Unable to switch on the selected jails: f2bmng failed: Traceback (most recent call last): File "/usr/bin/fail2ban-client", line 470, in if client.start(sys.argv): File "/usr/bin/fail2ban-client"...
  6. J

    Issue Is there an SMTP restrictions in Plesk

    In CPanel there is an SMTP restrictions module which disables remote SMTP access https://documentation.cpanel.net/display/ALD/SMTP+Restrictions do we have something like this in Plesk? I am under SMTP brute force attack and I want to disable the remote SMTP
  7. J

    Issue I am under SMTP attack

    I checked my maillog today and saw a lot of SASL LOGIN authentication failed: authentication failure messages. It appears that I am under SMTP brute force attack. Fail2ban is enabled yet same person tried to login many times. Any ideas how to avoid this?
  8. J

    Resolved service clamd start gives error

    when I do `service clamd start ` I get this error: Starting Clam AntiVirus Daemon: /bin/bash: line 1: 24079 Killed clamd [FAILED] I installed clamav on centos
  9. J

    Resolved I dont see the mail icon when creating new emails

    I dont see this icon when I create new email accounts: I assigned mailbox to that account but that icon does not appear
  10. J

    Resolved How to remove the entire mail message

    I am using Plesk 12.0.18 and I created a mailbox for an account, now that account is using 500MB of mail. How can I delete/empty the entire mail including the attachments? Thanks
  11. J

    Issue Anacron job 'cron.daily' never stops

    After a few years I still get these emails: /etc/cron.daily/drweb-update: Dr.Web update details: Update has begun at Tue Jul 12 03:37:16 2016 Update has finished at Tue Jul 12 03:37:21 2016 Following files have been updated: /var/drweb/bases/drwdaily.vdb...
  12. J

    Issue Cannot get any emails

    I just checked my emails and tried to send an email to one of my domains but I never got the message. I set up forwarding in the mail section but when I send an email using my email to website email I dont receive that email. I have entered all DNS and MX records. also there is nothing in mail...
  13. J

    Resolved All websites not working after restarting server

    I am running plesk 12.0.18 on Centos 6.8 and using the control panel I restarted the server. Now none of the websites works, I can access the control panel but I get an error when viewing the websites. I did header check and I get this message: Error 111: Connection refused can someone please...
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