• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Resolved How to stop sending spam ?

    Hi there. I start receiving alert a common mail account is trying to exceed the hour limit of mails sent. The problem is I'm not sending mail with this address. I changed the password in case the login was compromised but no change. I know there is no vulnerable script on my website. I'd like...
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    Issue What is Wait Time on Pingdom

    Hi there, I'm hosting Wordpress on Linux server on SSD, 32 Gigs of ram, a lot of free ram, a lot of free CPU resources But the customer complains about the speed. (not a bandwidth issue) My server use the Plesk 17.8.11 Apache PHP 7.2.x nGinx as front end accelerator Screenshot Where should I...
  3. V

    Question Let's Encrypt for aliases for admin panel

    Hi there, I moved customers from a server to another one. The users from server A used to login using control.mydomain.com and the users from server B used to login using panel.mydomain.com Now, they are all going to user panel.mydomain.com (at least they should). But users are what they are...
  4. V

    Resolved Cloning a full Server

    Hi there, I'm using Plesk Onyx on Ubuntu 16.04 with around 150 domains hosted I want to migrate to a new server. Same hardware, but bigger hard drive. The two servers are in the datacenter but I only have ssh access to them. There is a really fast connection between them. I want to move...
  5. V

    Question X-Accel-Redirect/X-Sendfile

    One of my customers wants to setup WCommerce to sell digital products. In all my previous setup for this kind of need I use to store them on Amazon S3 but she read this doc : Digital/Downloadable Product Handling - WooCommerce Docs And as it's written the method 3 is the best, she wants to use...
  6. V

    Resolved Security hole to be fixed

    Hello, It seems there is a hole in Wordpress that could make easy to crash remotely any WP. Information Security: How to DoS 29% of the World Wide Websites - CVE-2018-6389 A solution has been provided by someone, it's here WordPress/wp-dos-patch.sh at master · Quitten/WordPress · GitHub This...
  7. V

    WP-Toolkit update broke permalinks

    At least with the plugins installed on my websites, after months of investigation, it's now clear after a wp-toolkit plugins/themes upgrade, lots of sites have the permalinks broken. To fix it, I have to save the permalink structure. I can either do it on each site but just found I can solve it...
  8. V

    Question Best backup system local before upgrade

    Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...
  9. V

    Resolved What's the best local backup server for system ?

    Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...
  10. V

    Issue Allowing some php in wp-content

    Hello, Sorry if this has already been asked, I don't find relevant keywords to do the search. I'm using Thrive plugins (http://petitlien.pl/thrivepages ) and they need to run some php files that are blocked by my apache config directives <Directory...
  11. V

    Issue Control Missing => failure

    Hello One customer created her order in WHMCS and put her domaine name in UPPERCASE letters. Everything went fine but nowhere in the process is there a convert to lowercase for the domain. So the folder of the user is /var/www/vhosts/DOMAINNAME.com But the php was looking for (2)No such file...
  12. V

    Question Allowing Mai Settings to customer

    Hello I'm sure it's obvious, but I'm looking to allow customers to create a catch-all address. I found it's in the mail settings page like in the doc https://docs.plesk.com/en-US/12.5/customer-guide/mail-settings/mail-settings-of-domains.73389/ but When I'm log as a customer the mail settings...
  13. V

    Limit access to Wordpress installer for customers

    Hello, I have an offer specialized in WP hosting. The automatic Wordpress installation is a good start. As it seems there is no way to customize this installation, I wrote a script using a lot of wp-cli commands to have a better installation. So right now, a customer order a hosting, I install...
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