• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Joe Payne

    Resolved Error using server backup to Dropbox after update to 18.0.56

    Username: TITLE Error using server backup to Dropbox after update to 18.0.56 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009 Plesk Obsidian v18.0.56_build1800231031.12 os_CentOS 7 PROBLEM DESCRIPTION I've updated Plesk to 18.0.56 #3 as discussed in this thread...
  2. Joe Payne

    Issue PCI compliance fails due to lack of SFTP support

    Has anyone successfully implemented SFTP and can still manage FTP accounts within Plesk? Our systems require PCI compliance. And for specific reasons we cannot use native FTPS, we must use SFTP.
  3. Joe Payne

    Question Any plans to support additional FTP server products besides Microsoft FTP?

    In order to maintain PCI compliance, we cannot use unencrypted FTP on the FTP server. Microsoft FTP only supports FTPS, which meets the PCI requirement when set to Require SSL. However many popular cloud services do not support FTPS and fail to connect to Plesk servers running Microsoft FTP...
  4. Joe Payne

    Issue SmarterMail 16.x disabled domains block inbound emails

    We recently upgraded to Onyx and then upgraded to SM 16. Due to a change in how SM 16 handles inbound mail for disabled email domains, SM 16 will not accept email from a domain that is listed in SM and marked as disabled. This means that any hosting account who hosts the website in Plesk...
  5. Joe Payne

    Issue Mail Settings disabled still consumes a SmarterMail license

    Plesk 12.5 Windows SmarterMail 14.6 When a subscription has mail settings disabled, Plesk still creates a .disabled mail domain in SmarterMail along with a domain administrator mailbox. This consumes a mailbox license. After 96 domains loaded on one server, a full third of the 250-mailbox...
  6. Joe Payne

    Issue How to disable smarterstats from specific subscriptions?

    Plesk v12.5 Windows, Server 2012 R2 I'm trying to disable smarterstats from specific subscriptions to free up licenses, but I can't find it. I've disabled stats in the hosting plan and let it finish with the sync. Yet every subscription tied to that hosting plan still has a smarterstats...
  7. Joe Payne

    Resolved plesk-migrator won't import more than one db for a subscription

    Plesk 12.5 Windows, Server 2012 R2 I'm desperately trying to import hosting accounts use a .json file built from my WebsitePanel install. But I continue to hit what seem to be hard-coded limits (or flaws) in the CLI migrator tool. First, there seems to be no way to specify what hosting plan...
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