• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Issue 403 errors on CSS and Media files and pcfg_openfile: unable to check htaccess file

    Hello, i am trying to move my magento 1.9 shop from my old server (Centos 6 w. Plesk 12.5.3 running php 5.33 as apache module) to a new server (Centos 7 with Plesk 12.5.3 and php 5.6.26 running as FPM application served by apache). The site works fine except for all stylesheets, images and...
  2. J

    Resolved trouble setting up scheduled task: /opt/plesk/php/7.0/bin/php: No such file or directory

    Hello, trying to set up a cron job for magento in one of my plesk user subscriptions. Here is my setup: when i try to run this job i get this error: the directory certainly exists so what am i missing here ? (i have to admit that i am not super skilled in setting up cron jobs :oops: )
  3. J

    Resolved Plesk repair tool reports "There are files or directories with suspicious permissions"

    hello, when i run plesk repair all -n i get the WARNING: There are files or directories with suspicious permissions in the root directory of the domain 'mydomain.com' running plesk repair fs -verbose return a list of cache folders which are generated by the php application running on the domain...
  4. J

    Question how to switch shell user to vhost domain owner user with su command ?

    i am trying to follow the magento 2 install and migration instructions and am having trouble creating what magento calls a Magento file system owner . Since Plesk uses different users/groups than a traditional Apache install i'm having trouble figuring out how i can do this. Obviously the...
  5. J

    Resolved Scheduled task option not available for clients

    i am trying to set up cron jobs for one of my users but i have no 'Scheduled Tasks' option in the Websites & Domain tab. The only thread i found abou this is: https://kb.plesk.com/en/127969 but this does not apply since i am using an unlimited plan which has all permissions enabled (including...
  6. J

    Question can someone clear up confusion about different user account types and subscriptions ?

    hello, i'm installing a new server with Plesk 12.5.3 and am really confused how the user management works. so i have several customers each of which has several domains with websites (no mail) so i start by creating a customer, in the create dialog box i am forced to create a user for Access...
  7. J

    Question can i safely remove unused language packs

    i am having issues trying to stay within the inode limit of my hoster and need to reduce inodes. There about 30k unused inodes in: /usr/local/psa/admin/application/smb/resources/languages and /usr/local/psa/admin/application/admin/resources/languages and...
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